CHANTEL MURANAGA
Hollister
Summary
Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning. Focused in caregiving and education with a background in finance with 8+ years of experience at Apple Inc., in IT support, app development coordination, and financial reporting. Recognized for improving workflows, training cross-functional teams, and delivering exceptional service in high-demand corporate environments.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Lead Teacher
Boy and Girls Club of America
Spring Creek
07.2024 - 07.2025
- Designed and implemented engaging lesson plans that aligned with developmental standards and student needs.
- Facilitated a positive learning environment that encouraged student participation and collaboration.
- Assessed student progress through ongoing evaluations and adjusted teaching methods accordingly.
- Conducted parent-teacher conferences to discuss student progress and address concerns.
- Mentored and supervised junior teachers, fostering professional growth and collaboration.
- Utilized technology to enhance learning experiences and engage students in innovative ways.
- Developed individualized education plans for students with diverse learning needs.
- Implemented classroom management strategies to maintain a productive and respectful learning atmosphere.
- Collaborated with local organizations to provide additional resources and support for students.
- Trained staff on best practices in classroom instruction and student engagement techniques.
- Evaluated and selected educational materials that supported curriculum goals and student interests.
- Created a safe and inclusive environment that respected the diverse backgrounds of all students.
- Applied behavioral analysis techniques to support students with challenging behaviors.
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
- Researched books and supplemental materials to use with lesson plans.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Served as a mentor for new teachers during their onboarding process.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
Administrative Assistant
Apple
Cupertino
01.2016 - 01.2024
- Provide IT support and troubleshooting for 200+ employees across multiple campuses, resolving issues both in-person and remotely.
- Assisted in launching and training staff on the Caffè Macs food app; continue collaborating with the development team for updates.
- Copy, edit, and publish 40+ entries daily on Apple's internal employee site.
- Streamlined invoice and data entry processes, improving accuracy by 30% and reducing delays in finance reporting.
- Compile and deliver financial reports for management, supporting decision-making and cost control.
Invoice Analyst
Apple
Cupertino
01.2016 - 08.2023
- Collaborated with cross-functional teams to resolve billing discrepancies and streamline processes.
- Trained new team members on invoice processing protocols and software tools.
- Created and maintained documentation for invoice processing procedures to improve team efficiency.
- Ensured timely processing of invoices, contributing to improved cash flow management.
- Processed high volume of invoices for payment within established deadlines.
- Communicated effectively with vendors regarding billing inquiries or disputes.
- Assisted with the preparation of month-end closing activities related to accounts payable and receivable.
- Contacted vendors to follow up on late invoices.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Made every effort to rectify any financial matters to ensure a profitable financial quarter, and thus year
- Handled sensitive account information for vendors across multiple profit centers at Apple Inc
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
- Reviewed and validated invoices for accuracy, ensuring compliance with company policies.
Administrative Contractor
Adecco
San Jose
01.2015 - 01.2016
- Provided IT and administrative support to management and staff at Caffè Macs.
- Partnered with offsite teams to create a nutritional database program used company-wide.
- Reduced costs by auditing invoices and resolving vendor discrepancies, saving thousands annually.
Brand & Customer Service Specialist
Bloomingdale's
Palo Alto
01.2011 - 01.2014
- Delivered personalized shopping experiences for high-profile clients, achieving repeat clientele and strong sales performance.
- Coordinated wardrobe and event needs, often traveling to meet customer requirements.
- Handled sensitive financial transactions with discretion and accuracy.
Skills
- Excel and Keynote
- OmniGraffle and Pages
- Data entry and procurement
- Financial reporting
- Training and onboarding
- Communication skills
- Lesson planning
- Classroom management
- Individualized education plans
- Student assessment
- Technology integration
- Cross-functional collaboration
- Documentation management
- Process improvement
- Training and development
- Effective communication
- Mentoring and coaching
- Conflict resolution
- Department leadership
- Inclusive practices
- Activity planning
- Curriculum alignment
- Feedback and evaluation
- Safe learning environment
- Parent-teacher communication
- Childcare requirements
- Family engagement
- Safety awareness
- Care reporting
- Infant care and feeding
- Premature infant care
- Infant care proficiency
- Child and infant care skills
- Infant care techniques
- Infant care experience
- Infant Care Education
Certification
CPR and First Aid
Timeline
Lead Teacher
Boy and Girls Club of America
07.2024 - 07.2025
Invoice Analyst
Apple
01.2016 - 08.2023
Administrative Assistant
Apple
01.2016 - 01.2024
Administrative Contractor
Adecco
01.2015 - 01.2016
Brand & Customer Service Specialist
Bloomingdale's
01.2011 - 01.2014