Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chantel Moynihan

Mississauga,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Bartender

Kelsey's
08.2022 - Current
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Receptionist

LA Fitness
04.2022 - 10.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Streamlined check-in process for members, resulting in reduced wait times and increased satisfaction.

Bartender

Strikers Pool and Bar
05.2022 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Cashier

Foodland
04.2019 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.


Education

Smart Serve Certified -

Food Handlers Certified -

High School Diploma -

St Thomas Aquinas
Mississauga, ON
06.2020

Skills

  • Goal-oriented, innovative, and creative
  • Customer Service
  • Critical Thinking
  • Problem-solving abilities
  • Outgoing Personality
  • Positive attitude

Languages

English
Native or Bilingual

Timeline

Bartender

Kelsey's
08.2022 - Current

Bartender

Strikers Pool and Bar
05.2022 - 08.2022

Receptionist

LA Fitness
04.2022 - 10.2022

Cashier

Foodland
04.2019 - 11.2020

Smart Serve Certified -

Food Handlers Certified -

High School Diploma -

St Thomas Aquinas

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Chantel Moynihan