Summary
Overview
Work History
Education
Skills
Organizational And Technical Skills
Communication Skills
Timeline
Generic

CHANTEL LOBAY

Edmonton,Canada

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Expertise in customer service, multitasking, and time management. Committed to delivering positive and memorable experiences for customers.

Overview

3
3
years of professional experience

Work History

RT Administrative III (Casual)

Primary Care Alberta
Edmonton, Canada
01.2025 - Current
  • Performed data entry duties to update client information in databases.
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Prepared and organized documents for internal and external communications.

Administrative Support III Reception (Causal)

Alberta Health Services
Edmonton, Canada
01.2023 - Current
  • Greeted visitors and directed them to appropriate departments.
  • Maintained a clean and organized reception area daily.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Sorted incoming mail and directed to correct personnel each day.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Scheduled space or equipment for special programs, meetings and conferences.

Administrative Support III - TDR Tester Launch 8 & 9

Alberta Health Services
Edmonton, Canada
01.2024 - 12.2024
  • Equipment testing for Connect Care

Administrative Support III - TDR Tester Launch 7

Alberta Health Services
Edmonton, Canada
01.2023 - 12.2023
  • Equipment testing for Connect Care

Education

Medical Office Administration -

Alison Online schooling
Edmonton, AB

Essential Medical Terminology -

Alison Online schooling
Edmonton, AB

Introduction to Medical Terminology -

Alison Online schooling
Edmonton, AB

Connect Care Registration Basics -

Edmonton, AB

Connect Care Schegistrar with referrals -

Edmonton, AB

Connect Care Edit Template -

Edmonton, AB

Connect Care Non-Medical Devices TDR Training -

Edmonton, AB

General Education Diploma -

Open Doors Learning
Edmonton, AB

Computer Training - Level 1, 2 & 3 -

ReTrain Canada
Edmonton, AB

Skills

  • Organizational skills
  • Task management
  • Adaptability
  • Time management
  • Procedure adherence
  • Scheduling and booking

Organizational And Technical Skills

  • Identified and organized tasks to ensure completion in a timely manner
  • Adapted to last minute changes while maintaining tasks remains on schedule
  • Ensured adherence to operating and safety procedures at all times
  • Created bookings for meetings and various other appointments

Communication Skills

  • Addressed questions and concerns in a professional manner
  • Maintained positive relationships with fellow team members and patients to foster a creative and inclusive work environment
  • Utilized active listening skills and encouraged open communication to achieve mutual understandings
  • First point of contact for patients attending appointments at medical facility

Timeline

RT Administrative III (Casual)

Primary Care Alberta
01.2025 - Current

Administrative Support III - TDR Tester Launch 8 & 9

Alberta Health Services
01.2024 - 12.2024

Administrative Support III Reception (Causal)

Alberta Health Services
01.2023 - Current

Administrative Support III - TDR Tester Launch 7

Alberta Health Services
01.2023 - 12.2023

Medical Office Administration -

Alison Online schooling

Essential Medical Terminology -

Alison Online schooling

Introduction to Medical Terminology -

Alison Online schooling

Connect Care Registration Basics -

Connect Care Schegistrar with referrals -

Connect Care Edit Template -

Connect Care Non-Medical Devices TDR Training -

General Education Diploma -

Open Doors Learning

Computer Training - Level 1, 2 & 3 -

ReTrain Canada
CHANTEL LOBAY