Chantel Ladouceur
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
10
10
years of professional experience
Work History
Secretary
Mr Tires
08.2023 - Current
- Increased staff productivity with scheduling, coordination and preparation.
- Utilized advanced software programs for data entry tasks.
- Performed research to collect and record industry data.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Opened and distributed incoming emails to promote quicker response to client inquiries.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed calendars, and scheduled appointments to maintain clientele
- Answered phone calls and provided estimates based on each individual client's needs
Machine Operator
Smith Induspac
09.2021 - 08.2023
- Placed orders for materials and equipment with vendors.
- Maintained equipment performance by lubricating and cleaning components.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Quickly shut down equipment in emergency situations following protocols.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Supported Living Assistant
Lord Landsdowne
09.2016 - 03.2020
- Recorded status and duties completed in logbooks for management.
- Assisted with daily living activities, running errands, and household chores.
- Monitored and assisted residents through individual service plans.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Prepared tasty, nourishing meals for patients to promote better nutrition.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Private Nanny
Homebased Childcare
02.2014 - 11.2015
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Played games, worked on puzzles, and read books to young children.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Encouraged social interactions through playdates, group outings, and community events.
- Worked flexible hours across night, weekend, and holiday shifts.
Skills
- Office Management
- Scheduling and calendar management
- Word Processing
- Document retrieval
Timeline
Secretary
Mr Tires
08.2023 - Current
Machine Operator
Smith Induspac
09.2021 - 08.2023
Supported Living Assistant
Lord Landsdowne
09.2016 - 03.2020
Private Nanny
Homebased Childcare
02.2014 - 11.2015