Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Chantel Holland

Windsor,Ontario

Summary

Adaptability, Conflict Resolution, Attention to Detail, Excellent Communication, Problem-Solving

Overview

13
13
years of professional experience
1
1
Certification

Work History

BOOKING COORDINATOR/CALL CENTRE

Canada Diagnostics
09.2018 - 12.2023
  • Prioritized tasks based on urgency, complexity, and resource availability
  • Served customers' needs by answering questions about schedules and appointment availability, as well as directing calls and taking messages
  • Input accurate orders and referral documentation with correct medical and office terminology
  • Organized and updated file systems, keeping records easily retrievable.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT/MOA

ACT Medical Clinic
09.2018 - 09.2019
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
  • Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
  • Delivered fast and friendly service to handle questions and service complaints.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT/MOA

Total Cardiology
09.2016 - 09.2018
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
  • Delivered fast and friendly service to handle questions and service complaints
  • Helped office personnel with paperwork and data entry.

ADMINISTRATION ASSISTANT/MOA

INGLEWOOD FAMILY HEALTH
06.2011 - 09.2018
  • Responded to customer inquiries and resolved issues promptly
  • Trained new employees in office systems, policies, and procedures
  • Managed daily office operations and streamlined administrative procedures
  • Delivered professional support to guests by covering front desk reception
  • Communicated organizational policies and procedures with new hires during onboarding
  • Typed, and proofread documents and correspondence using computers.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT/MOA

Laser Rejuvenation Clinics and Spa
06.2012 - 05.2016
  • Helped office personnel with errands, paperwork and data entry
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
  • Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

Education

MOA -

CDI College of Business Technology and Health Care
06.2010

Skills

  • MOA, Clerk, and Administration roles Excellent written and oral communication skills Dependable individual looking for opportunity

Languages

English
Full Professional

Certification

Medical Office Assistant and Administration

Timeline

BOOKING COORDINATOR/CALL CENTRE - Canada Diagnostics
09.2018 - 12.2023
RECEPTIONIST/ADMINISTRATIVE ASSISTANT/MOA - ACT Medical Clinic
09.2018 - 09.2019
RECEPTIONIST/ADMINISTRATIVE ASSISTANT/MOA - Total Cardiology
09.2016 - 09.2018
RECEPTIONIST/ADMINISTRATIVE ASSISTANT/MOA - Laser Rejuvenation Clinics and Spa
06.2012 - 05.2016
ADMINISTRATION ASSISTANT/MOA - INGLEWOOD FAMILY HEALTH
06.2011 - 09.2018
CDI College of Business Technology and Health Care - MOA,
Chantel Holland