Chantale Giguere
Bowmanville,ON
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Receptionist
PhoenixAMD
01.2022 - 04.2023
- Troubleshooting appliance warranty issues, Documenting and updating staff files, Scheduling service appointments, Managing building security (employees only), Handling complaints and general matters, Transferring customers to the proper language queue, Translating for French clients and staff
Flagger
Archer Traffic Control
01.2021 - 01.2022
- Certification in Traffic Control, Keeping drivers and workers safe, LiUNA 384 Union Member, Filing time sheets and tracking hours for staff, Traveled : Niagara Region to GTA
Waitress
Coras
01.2019 - 01.2021
- Translating for Bilingual customers, Well coordinated in rapid workplace, Opening/Closing restaurant, Dividing and distributing tips throughout staff
iOS/MacOS Support Technician
Concentrix
01.2018 - 01.2019
- Troubleshooting iPhone and Mac software, Resolving errors and bugs, Providing accurate and updated information, Scheduling service appointments
Supervisor (Baker & Cashier)
Tim Hortons
01.2014 - 01.2018
- Food Handlers Certification, Baking and serving food, Managing employees and work flow, Resolving customer and staff conflicts, Member of Health and Safety Committee
Education
High School Diploma -
École Secondaire Catholique Jean-Vanier
01.2011 - 05.2015
Skills
Leadership
Customer service
Hospitality
Food handling
Problem solving
Computer literacy
Attention to detail
Organized
Bilingual in both French and English
Excellent interpersonal and communications skills in leadership and group settings
Strong work ethics and a willingness to learn
Flexible to changing factors and environments
References Available
True
Cover Letter
To whom it may concern,I am writing to apply for the Bilingual position with your establishment.I am known for my sense of responsibility and willingness to help others. I have been recognized as someone who is a hard worker, punctual, easily adapts to working conditions that are presented and always being well prepared for any obstacle. I'm eager to learn and take on new responsibilities with your company.I would welcome the opportunity to meet with you to discuss opportunities at your establishment, and share contact information for my references.Feel free to contact me:Address: 282 Scottsdale Drive, Bowmanville, ON, L1C 5J2Cell phone: 289-423-3394E-mail: chantygigs@gmail.comThank you for your consideration and I look forward to hearing from you.Sincerely,Chantale Giguere
Certification
CPR- C, Red Cross - April 2022
Timeline
CPR- C, Red Cross - April 2022
04-2022
Traffic Control Safety, Local LiUNA 384- March 2022
03-2022
Receptionist
PhoenixAMD
01.2022 - 04.2023
Flagger
Archer Traffic Control
01.2021 - 01.2022
Waitress
Coras
01.2019 - 01.2021
iOS/MacOS Support Technician
Concentrix
01.2018 - 01.2019
Supervisor (Baker & Cashier)
Tim Hortons
01.2014 - 01.2018
High School Diploma -
École Secondaire Catholique Jean-Vanier
01.2011 - 05.2015