Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Preference
Timeline

Chantal Vandal

Calgary,AB

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Boston Pizza
10.2016 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Team Member

Jugo Juice
10.2014 - 03.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts and stocking of merchandise.
  • Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.

Team Leader

Tim Hortons
10.2014 - 01.2016
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

High School Diploma -

Bowness High School, Calgary, AB

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Adaptable and Flexible
  • Guest Engagement
  • Time Management
  • Organizational Skills
  • Transactions and Cash Handling
  • Multitasking Abilities
  • Problem-Solving

Languages

English
Native or Bilingual
French
Elementary

Certification

  • The Trauma-Informed Care (TIC) eLearning Series
  • The Suicide Prevention, Risk Assessment, and Management (SPRAM) Training Program
  • Proserve
  • Reel Facts
  • ProTect


Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Flexible work hoursCareer advancementTeam Building / Company Retreats4-day work week

Timeline

Server - Boston Pizza
10.2016 - 11.2021
Team Member - Jugo Juice
10.2014 - 03.2020
Team Leader - Tim Hortons
10.2014 - 01.2016
Bowness High School - High School Diploma,

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Chantal Vandal