Chantal Uwase
Ottawa,ON
Summary
Dedicated Healthcare Aide with experience at Bridlewood Retirement Residence, skilled in patient-focused care and relationship building. Proven ability to enhance patient comfort and satisfaction through compassionate support and effective communication. Committed to maintaining safety and hygiene standards, while providing emotional support to clients and their families during critical times.
Overview
11
11
years of professional experience
Work History
Healthcare Aide
Bridlewood Retirement Residence
Ottawa, ON
03.2024 - Current
- Assisted with daily living activities, ensuring comfort and safety for clients.
- Provided compassionate support while maintaining client dignity and respect.
- Learned and adhered to infection control protocols to promote health safety.
- Communicated effectively with clients and families to address needs and concerns.
- Adapted quickly to changing client conditions, demonstrating flexibility in approach.
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assist Nurse
CHIK
Rwanda
03.2014 - 12.2022
- Administered medications and treatments according to established protocols and patient care plans.
- Monitored vital signs and documented changes in patient conditions efficiently.
- Assisted with wound care and management, ensuring adherence to hygiene standards.
- Collaborated with healthcare team members to develop individualized patient care strategies.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Personal Support Worker Certificate - Healthcare
College Essor
Québec, QC03.2024
Caregiver Certificate - Caregiver
Mount Kenya
Rwanda02.2014
Finance
ULK
Rwanda 03.2013
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
- Companionship and emotional support
- Patient-focused care
- Healthcare ethics
- Compassionate caregiver
- Direct patient care
- Safety precautions
- Supporting personal needs
Languages
English
Full Professional
French
Limited Working
Timeline
Healthcare Aide
Bridlewood Retirement Residence
03.2024 - Current
Assist Nurse
CHIK
03.2014 - 12.2022
Personal Support Worker Certificate - Healthcare
College Essor
Caregiver Certificate - Caregiver
Mount Kenya
Finance
ULK