Chantal Smith
Hunts Point
Summary
Dedicated professional with a strong work ethic and a positive attitude, recognized for enhancing guest satisfaction at White Point Beach Resort. Proven expertise in quality assurance and safety management, consistently meeting production goals while maintaining a clean and organized environment. Skilled in complex problem-solving and effective communication, contributing to team success.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
White Point Beach Resort
10.2017 - 01.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Production Worker
Aqualitas
01.2021 - 05.2024
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Supported new staff, facilitating quicker adaptation to production environment.
Production Worker
Clearwater
09.2024 - 03.2025
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Education
High School Diploma -
Liverpool Regional High School
Liverpool, NS06-2016
Skills
- Workplace cleanliness
- Product inspection
- Quality assurance
- Safety management
- Complex Problem-solving
- Efficient communication
- Hazardous material handling
- Emergency response planning
- Positive attitude
- Teamwork and communication
- Strong work ethic
- Punctual and dependable
Timeline
Production Worker
Clearwater
09.2024 - 03.2025
Production Worker
Aqualitas
01.2021 - 05.2024
Housekeeping Room Attendant
White Point Beach Resort
10.2017 - 01.2022
High School Diploma -
Liverpool Regional High School
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