Chantal Perron
EARLTON,ON
Summary
Dynamic and results-oriented professional with extensive experience at Desjardins Business Centre and a proven track record in business development and administrative efficiency. Excelled in customer relationship management and data-driven decision-making, significantly enhancing profitability and operational productivity. Demonstrates exceptional brand positioning skills and a commitment to exceeding targets through strategic sales proposals and effective complaint resolution.
Overview
19
19
years of professional experience
Work History
Business Development Advisor
Desjardins Business Centre
Greater Sudbury, ON
10.2009 - Current
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Engaged with customers to build business relationships.
- Addressed each customers' needs and wants to recommend suitable product options.
Administrative Assistant
A. Miron Topsoil
07.2009 - 10.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
Office Administrative Assistant
Koch Farms Agri-Sales Inc.
Earlton, On
02.2006 - 08.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Advanced Diploma - Business Administration
Cambrian College
Sudbury, ON05.2005
Skills
- Data-driven decision-making
- Brand positioning
- Sales proposal creation
- Customer Relationship Management
- Data Entry
- Complaint resolution
- Paperwork Processing
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Business Development Advisor
Desjardins Business Centre
10.2009 - Current
Administrative Assistant
A. Miron Topsoil
07.2009 - 10.2009
Office Administrative Assistant
Koch Farms Agri-Sales Inc.
02.2006 - 08.2009
Advanced Diploma - Business Administration
Cambrian College