Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantal Okeke

Guelph,ON

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 1 year of experience working in busy manufacturing environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Student Warehouse Worker

Guelph Manufacturing Group
05.2023 - Current
  • Worked in team environment to maintain high levels of productivity.
  • Took and followed detailed directions from others.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as 25 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Crew Member

A&W® Restaurants
11.2022 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Student Assembler

General Motors, GM
08.2022 - 08.2022
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Followed outlined specifications to implement assembly plans.

Student Warehouse Worker

Randstad
07.2022 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Student Assembly Worker

Maracle Press
06.2022 - 07.2022
  • Completed assigned tasks quickly to decrease production time.
  • Followed detailed assembly instructions, processes and procedures.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Notified supervisor of issues with equipment or production.
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.

Customer Service Representative

Dorfmann Construction Company
10.2020 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor Of Economics - Economics

University of Guelph
Guelph, ON

Skills

  • Picking and Packing
  • Machinery Maintenance
  • Health and Safety
  • Assembly and Production
  • Process Payments
  • Microsoft Excel
  • Clear Communication
  • Enter Data
  • Calculate Prices
  • Cleaning and Organizing

Timeline

Student Warehouse Worker

Guelph Manufacturing Group
05.2023 - Current

Crew Member

A&W® Restaurants
11.2022 - 05.2023

Student Assembler

General Motors, GM
08.2022 - 08.2022

Student Warehouse Worker

Randstad
07.2022 - 08.2022

Student Assembly Worker

Maracle Press
06.2022 - 07.2022

Customer Service Representative

Dorfmann Construction Company
10.2020 - 09.2021

Bachelor Of Economics - Economics

University of Guelph

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Chantal Okeke