Chantal Mwenye
Stony Plain
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Co-operators
10.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Beauty Merchandiser
Shoppers Drugmart
09.2022 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Associate Insurance Advisor
Cooperators
10.2022 - 10.2024
- Streamlined the client onboarding process for a more efficient and enjoyable experience.
- Enhanced customer satisfaction by providing personalized insurance advice and policy recommendations.
- Collaborated with team members to achieve company targets and improve overall performance.
- Expanded product knowledge through continuous learning, resulting in higher sales figures and client satisfaction.
- Developed strong relationships with clients, ensuring loyalty and long-term business growth.
- Managed a diverse portfolio of clients, maintaining high levels of service regardless of policy size or complexity.
Support Worker
Pathways To Independence
01.2022 - 05.2022
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Personal Support Worker
GinCare Staffing Solutions
01.2021 - 03.2022
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Approach To Quality Care PSW
University of Toronto
01.2021
Chemical Laboratory Technician Diploma -
Durham College
06.2020
Pharmaceutical And Food Science Technology
Durham College
06.2019
Skills
- Data Collection
- Advocacy Experience
- Interpersonal Communication
- Active Listening
- Conflict Resolution
- Adaptability
- Decision Making
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Co-operators
10.2024 - Current
Associate Insurance Advisor
Cooperators
10.2022 - 10.2024
Beauty Merchandiser
Shoppers Drugmart
09.2022 - Current
Support Worker
Pathways To Independence
01.2022 - 05.2022
Personal Support Worker
GinCare Staffing Solutions
01.2021 - 03.2022
Chemical Laboratory Technician Diploma -
Durham College
Pharmaceutical And Food Science Technology
Durham College
Approach To Quality Care PSW
University of Toronto
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