Summary
Overview
Work History
Education
Skills
Timeline
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Chantal McGrath

Normans Cove,Newfoundland And Labrador

Summary

Detail-oriented professional with superb people skills, multi tasker with years of management/office experience.

Overview

19
19
years of professional experience

Work History

Professional Fisherman

Quinlan Brothers
10.2014 - 07.2022
  • Patrolled lines and nets to inspect settings and move or reset traps.
  • Fostered a positive work environment by promoting teamwork and effective communication among crew members.
  • Resolved issues among crew members by using active listening and problem solving to quickly defuse tense situations.
  • Performed routine maintenance on fishing gear and equipment to extend lifespan and reduce downtime due to malfunctions.

Hairstylist Manager

First Choice Haircutters
06.2008 - 07.2013
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Established strong vendor relationships with suppliers to secure competitive pricing on high-quality products used throughout the salon.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
  • Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.

Administrative Assistant

Suncor Energy
01.2006 - 06.2007
  • Scheduled office meetings and client appointments for staff teams.
  • Performed research to collect and record industry data.
  • Managed department budgets and generated financial reports for management review.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Created and maintained databases to track and record employee data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Payroll Administrator

Altair Contracting
01.2004 - 01.2006
  • Assisted in the successful migration of payroll systems during a company-wide software upgrade without disruption to operations.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
  • Assisted with recruitment and onboarding of new employees.
  • Implemented effective filing systems for both electronic and physical documents related to payroll processing, ensuring easy access when needed.
  • Coordinated resolution of payroll discrepancies.
  • Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.

Technical Clerk

KBR
05.2003 - 01.2006
  • Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
  • Performed data analysis of information provided by client to obtain metrics.
  • Facilitated inter-departmental coordination with regular updates on project milestones.
  • Provided exceptional customer service by responding promptly to inquiries from both internal and external stakeholders.
  • Generated cost estimates for inclusion in proposed capital and expense budgets.
  • Prepared standard reports and documentation to communicate results to senior management.
  • Shadowed designers and engineers to learn ways to implement methodologies.

Education

Hairstylist

Woodford Training
CBS, NL
06.2008

No Degree - Business Administration

Memorial University of Newfoundland
St John’s, NL
04.2003

High School Diploma -

Crescent Collegiate
South Dildo, NL
06.2001

Skills

  • Customer Relations
  • Prioritization
  • Resourceful
  • Record preparation
  • Risk Management
  • Administrative Support
  • Document Management
  • Document Control
  • Meeting Arrangements
  • Accounting familiarity
  • Records Management
  • Employee Communications
  • Customer and client relations

Timeline

Professional Fisherman

Quinlan Brothers
10.2014 - 07.2022

Hairstylist Manager

First Choice Haircutters
06.2008 - 07.2013

Administrative Assistant

Suncor Energy
01.2006 - 06.2007

Payroll Administrator

Altair Contracting
01.2004 - 01.2006

Technical Clerk

KBR
05.2003 - 01.2006

Hairstylist

Woodford Training

No Degree - Business Administration

Memorial University of Newfoundland

High School Diploma -

Crescent Collegiate

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Chantal McGrath