Graphic Design/Digital Drawing
Chantal Adkins
Office Administrator
Edmonton,Canada
Summary
Dynamic and results-oriented professional with extensive experience in administrative and customer service roles, notably at Mercer. Excelled in creating efficient systems, such as a Google Sheets tool that significantly reduced workload, and demonstrated exceptional communication skills. Proficient in software applications and known for multitasking abilities, consistently improving operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Barista/Restaurant Worker
J's Java Domain
Peace River, AB
11.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Administrative Assistant
Mercer Peace River
Peace River, AB
05.2022 - 11.2023
- Created fit-for-purpose tool in Google Sheets that streamlined and eliminated massive volumes of work for Capital Superintendent. It also automatically generated up-to-date reporting for weekly meetings.
- Drafted agendas, recorded minutes, and generated documents to facilitate meetings. Created new meeting minute template that improved admin efficiency mill-wide.
- Updated Avantis software and databases to track, analyze and expedite capital projects and work orders within departments.
Office Administrator
Canadian Natural Resources Ltd.
Peace River, AB
04.2021 - 11.2021
- Performed safety administrative duties i.e. scheduled training, ordered safety apparel, entered safety reports into company database, reminded employees of expiring safety certifications etc.
- Compiled, tracked, and created reports of costs accrued throughout busiest time of year.
- Produced high-quality documents and spreadsheets for internal needs.
Shift Leader/Bookkeeping Assistant
Dairy Queen Grill & Chill
Peace River, AB
04.2019 - 09.2020
- Improved efficiency and reduced errors by issuing system of calling order numbers to customers.
- Increased operation efficiency by developing improved filling systems for confidential employee records and reports.
- Prepared audit sheets and input worker hours for payroll.
Education
Graduate Certificate - Secretarial Studies And Office Administration
Northern Lakes College
8106 99 Ave, Peace River, AB T8S 1Z3 09.2020 - 05.2021
Skills
Administrative support
undefinedCertification
Class 5 Driver's License
Interests
Performing Arts
Reading
Cooking/Baking
Timeline
Barista/Restaurant Worker
J's Java Domain
11.2023 - Current
Mental Health First Aid Basic
11-2022
Administrative Assistant
Mercer Peace River
05.2022 - 11.2023
Office Administrator
Canadian Natural Resources Ltd.
04.2021 - 11.2021
Class 5 Driver's License
04-2021
Graduate Certificate - Secretarial Studies And Office Administration
Northern Lakes College
09.2020 - 05.2021
Shift Leader/Bookkeeping Assistant
Dairy Queen Grill & Chill
04.2019 - 09.2020
Accomplishments
Created a fit-for-purpose tool in Google Sheets that streamlined and eliminated a massive volume of work for the Capital Superintendent at Mercer: Peace River. It allowed for simultaneous updating by multiple teammates, had data validation safeguards and rules to avoid errors, had highly customized formulas, and generated accurate financial reports for weekly capital meetings.
Courses
Microsoft Excel – Excel from Beginner to Advanced; Udemy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Personal development programsQuote
Before enlightenment: chop wood, carry water. After enlightenment: chop wood, carry water.
Zen Buddhist saying
Software
Adobe Acrobat
Microsoft Office Suite
Google Suite
Avantis
Sage 50
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