Chanroop Jassal
Woodstock
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Marble Slab Creamery
08.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Coached employees through day-to-day work and complex problems.
- Helped customers complete purchases, locate items, and join reward programs.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed schedules that maximized labor efficiency while maintaining service quality.
- Supervised daily operations ensuring high-quality service and product standards.
- Trained and mentored staff in customer service excellence and product knowledge.
OMNI Customer Fulfillment Associate
Walmart
06.2025 - 09.2025
- Picked and packed online grocery orders across dry, refrigerated, and frozen zones with accuracy
- Ensured product quality, freshness, and correct labeling for customer satisfaction
- Interpreted labels and shipping labels to fulfill orders efficiently
- Maintained a clean and organized workspace while following safety protocols
- Collaborated with team members to meet daily fulfillment targets
- Provided friendly customer service while balancing fulfillment responsibilities
Education
BBA - Finance
Wilfrid Laurier University
Waterloo, ON04-2029
High School Diploma -
College Avenue Secondary School
06-2025
Skills
- Conflict resolution
- Customer service
- Inventory control
- Waste reduction
- Training and mentoring
- Goal oriented
Languages
English
Punjabi
Certification
- Food Handlers Training Certificate - 2022
Timeline
OMNI Customer Fulfillment Associate
Walmart
06.2025 - 09.2025
Supervisor
Marble Slab Creamery
08.2021 - Current
BBA - Finance
Wilfrid Laurier University
High School Diploma -
College Avenue Secondary School
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