CHANPREET SINGH DHALIWAL

• Implement software solutions across long-term care and retirement homes nationwide
• Train clients and staff on software usage and best practices
• Foster long-term client relationships and conduct service reviews
• Troubleshoot and resolve client concerns effectively and professionally.
• Analyze client needs and provide strategic support and solutions.

• Oversaw performance metrics during shifts, addressing guest demand and maintaining store safety, security, and profitability.
• Supervised daily operations and staff performance during peak hours.
• Trained new team members on service standards and procedures.
• Coordinated schedules to maintain adequate staffing levels for shifts.

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• Represented Cambrian College at community events and educational fairs.
• Assisted prospective students with enrollment and program information.
• Supported student engagement initiatives through workshops and presentations.
• Coordinated campus tours for new and visiting students.
• Collaborated with faculty to promote academic programs and activities.