Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chanpreet Kaur

Kitchener,ON

Summary

Proven Customer Service Representative at Circle K, adept in cash handling and employing empathy to enhance customer satisfaction. Excelled in implementing loss prevention strategies, significantly reducing shrinkage, and boosting sales through effective upselling. Skilled in fostering efficient team coordination and maintaining a welcoming store environment.

Overview

1
1
year of professional experience

Work History

Customer Service Representative /Head Cashier

Circle K
01.2024 - Current
  • Counted money in drawers at beginning and end of each shift.
  • Streamlined communication between front-end and back-end operations improving coordination enhancing overall efficiency.
  • Implemented loss prevention strategies, reducing incidents of theft and shrinkage in the store.
  • Boosted store sales through knowledgeable product recommendations and upselling techniques.
  • Organized work area regularly, maintaining a clean and welcoming environment for shoppers.

Education

Bachelor of Commerce - Business Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
08-2025

Skills

  • Empathy and patience
  • Complaint handling
  • Motivational skills
  • De-escalation techniques
  • Cash handling
  • Customer service

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Service Representative /Head Cashier

Circle K
01.2024 - Current

Bachelor of Commerce - Business Management

Conestoga College Institute of Technology And Advanced Learning

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Chanpreet Kaur