Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chanpreet Kaur

Calgary,AB

Summary

I am enthusiastic, self-motivated, reliable, responsible and hard working person. With the experience of Kumon assistant, I would like to take it further and try my best to be an Kumon instructor.

I like working with kids and like teaching as well.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant/Math Grader

Kumon Math & Reading Centre
08.2022 - Current
  • Tutor/help students - Marking worksheets neatly and accurately.
  • Keeping students on task and keeping track of their timings.
  • Providing updates to the instructor about the students progress.
  • Recording Folders and Arranging answer books.
  • Keep the Grading station/centre/student washroom clean.
  • Restocking supplies (Pencils, Erasers, etc.)
  • Efficiency marking and prioritizing classwork
  • Communicating with students and resolving disputes among students sometime.
  • Getting ready for next class - Pulling separate worksheets for math and reading.
  • If notice any worksheets get low, let Instructor know first, then put new worksheets in shelves.
  • Being Patience and using words of encouragement.


Lab Technician

Guardian Lab Services
04.2022 - 04.2023
  • Perform PCM analysis to detect Asbestos fibers in the filter stored in the cassettes
  • Log in and record all the data from chain of custody to the LIMS system
  • Generate analytic report for the clients
  • Answering phones and replying to client emails
  • Submit Invoices
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Set up, Clean and Maintain the microscope and other Lab equipments

Mobile Lab Assistant

Life Labs
04.2021 - 12.2021

● Working from home in evening hours, available for morning shifts.

● Assisting international and domestic travelers (clients) with their home collection covid-19 test.

● Ensures a safe, comfortable, efficient, and personalized experience with at-home specimen collection

● Reviews all necessary client information is complete and accurate and engages customer privately to verify information

● Observe the specimen collection and packaging part accurately for transport per assigned procedures and protocols

● Maintains a professional work environment and prioritize teamwork

● Fast typing speed and tend to be a multitasker.

● Familiar with Microsoft Teams and Kronos.

● Understandings about multiculturalism and languages.

● Demonstrate a strong ability to analyze problems and solve them

● Active listening and communication skills with the clients

Medical Office Assistant

Urgent Care Center
01.2021 - 04.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Used EMR and Accuro to schedule appointments for doctor visits and procedures.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Assisted with medical coding and billing tasks.

Guest Service Representative

Elmwood Spa
01.2020 - 03.2020
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Maintained neat and orderly front desk and lobby area to uphold spa standards.
  • Maintained high level knowledge of all spa services offered to answer guest questions.
  • Created welcoming and comfortable environment for guests.

J. Supervisor

Subway Food Restaurant
04.2018 - 01.2020
  • Greeting guests, explaining menu items to guests
  • Preparing food neatly, accurately, and in a timely manner
  • Exhibits a cheerful and helpful manner when dealing with guests
  • Collecting payments (cash and card) and ensuring sanitation standards
  • Restocking supplies at the sandwich unit area and doing basic paperwork duties
  • Performing Inventories and placing orders on subway app
  • Training to new employees and Completed online coursework on the university of Subway as directed.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Employee - Sandwich Artist

Great Canadian bagel
07.2017 - 04.2018
  • Greeted guests, promoted specials, and took orders.
  • Focused on delivering the ultimate customer service and experience
  • Prepare sandwiches and coffee as well as serves them to customers gently
  • Handling cash
  • Work in a team and in a dynamic environment
  • Kept workplace clean and organized in line with restaurant policies.

Night Porter

Residence Life at York University
09.2016 - 05.2017
  • Assist residents with signing in guests
  • Signing out the equipment’s (vacuums, movies, games, etc.)
  • Maintains safety at residence
  • Provides a friendly environment at resident.

Coffee Barista

Tim Hortans
03.2016 - 05.2017
  • Listen attentively to customers and take orders, serves their orders gently and effectively
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Stock refrigerators and keep records of the quantities of food used
  • Handling cash by receiving payment for food items purchased
  • Ability to multi-task and work in a dynamic environment.

Student Volunteer

Let's Talk Science
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Volunteer

Canadian Blood Services
05.2022 - Current
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Volunteered at the CBS's Refreshment Area.
  • Offered snacks and drinks to the donors.
  • Restocking the snacks at the snack counter and fridge.
  • Communicating with the donors
  • Ensuring donors movement - if someone does not feel right, informing the nurse right away.
  • Answering any questions related the CBS center or about the donation.

Education

Bachelor of Science - Biology

YORK UNIVERSITY
Toronto, ON
03.2021

High School Diploma -

Shri Guru Nanak Senior Secondary School
India
03.2015

Skills

  • Good customer service and high-level communication and interpersonal skills
  • Able to work flexible days, adaptable and teamwork oriented
  • Punctual, patient, disciplined and responsible towards work
  • Bilingual (English & Hindi)
  • Leadership and Inspiration
  • Interactive Learning
  • Student Feedback
  • Critical Thinking Proficiency
  • File and Recordkeeping
  • Laboratory Techniques
  • Patient Relations
  • Administrative Duties

Certification

Standard First Aid, CPR and AED (Issued July 2021-July 2024) WHMIS 2015 (Issued July 2022)

Timeline

Assistant/Math Grader

Kumon Math & Reading Centre
08.2022 - Current

Volunteer

Canadian Blood Services
05.2022 - Current

Lab Technician

Guardian Lab Services
04.2022 - 04.2023

Mobile Lab Assistant

Life Labs
04.2021 - 12.2021

Medical Office Assistant

Urgent Care Center
01.2021 - 04.2021

Guest Service Representative

Elmwood Spa
01.2020 - 03.2020

J. Supervisor

Subway Food Restaurant
04.2018 - 01.2020

Employee - Sandwich Artist

Great Canadian bagel
07.2017 - 04.2018

Night Porter

Residence Life at York University
09.2016 - 05.2017

Coffee Barista

Tim Hortans
03.2016 - 05.2017

Student Volunteer

Let's Talk Science

Bachelor of Science - Biology

YORK UNIVERSITY

High School Diploma -

Shri Guru Nanak Senior Secondary School
Chanpreet Kaur