Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Channel Croteau-Winterstein

Dental Hygienist
Montreal,QC

Summary

Dental Hygienist offering years of experience in high-volume dental offices. Expertise in screening patients for cancer and oral diseases, performing meticulous dental scaling and prophylaxis and also providing education on oral hygiene and health. Talented at working with diverse personality types to provide a cheerful work environment.

Overview

10
10
years of professional experience

Work History

International Coordinator

Mindwind
02.2024 - 09.2024
  • Streamlined communication processes for improved efficiency in handling cross-cultural interactions.
  • Maintained comprehensive records of all international contacts, activities, and communications in centralized database system for easy retrieval when needed.
  • Researched cultural etiquette and specific use of slang words.
  • Translated documents from Japanese to English
  • Identified new business opportunities by conducting market research and analysis.
  • Generated high-quality leads through extensive market research and competitor analysis.
  • Monitored market trends closely to anticipate potential challenges or opportunities related to upcoming product releases effectively addressing them through proactive planning efforts.

Dental Hygienist

Soie Clinique Dentaire
06.2014 - 06.2023
  • Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
  • Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
  • Maintained accurate medical and dental records by documenting important patient data in Dentitek.
  • Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in professional manner.
  • Improved and developed knowledge through continuing education courses and seminars.
  • Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
  • Implemented digital marketing initiatives, including social media management and email marketing campaigns, targeting international audiences.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.

Web Translation Specialist

ECC
05.2021 - 09.2021
  • Translated documents from Japanese to English.
  • Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
  • Applied cultural understanding to discern specific meanings beyond literal written words.

Education

Keio International Program (KIP) - Politics, Economics And Diplomatic Relations

Keio University
Tokyo, Japan
04.2001 -

Bachelor of Asian Studies - Contemporary Political Geography

Université De Montréal
Montreal, Canada
04.2001 -

Skills

  • Oral Hygiene Instruction

  • Digital Radiographs

  • Dentitek (Digital patient records)

  • Periodontal evaluation

  • Root planning and scaling expertise

  • Strategic Planning

  • Multilingual Communication

Languages

French, English
Native language
Japanese
Advanced
C1

Timeline

International Coordinator

Mindwind
02.2024 - 09.2024

Web Translation Specialist

ECC
05.2021 - 09.2021

Dental Hygienist

Soie Clinique Dentaire
06.2014 - 06.2023

Keio International Program (KIP) - Politics, Economics And Diplomatic Relations

Keio University
04.2001 -

Bachelor of Asian Studies - Contemporary Political Geography

Université De Montréal
04.2001 -

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Channel Croteau-WintersteinDental Hygienist