Channa Phon
Summary
Driven professional with a track record of enhancing client relationships and revenue at Talbots Clothing Store through exceptional communication and strong empathy. Skilled in client needs assessment and customer service excellence, demonstrated by creating precise garment patterns at LIZA PHON. Expert in teamwork and collaboration, maintaining calm under pressure with a focus on customer needs.
Overview
10
10
years of professional experience
Work History
Client Specialist
Talbots Clothing Store
09.2021 - Current
- Developed strong relationships with key clients, resulting in increased revenue and repeat business.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Maintained detailed records of all client interactions,.
- Conducted regular follow-ups with clients to maintain communication and ensure their needs were met.
Design and Pattern Maker
LIZA PHON
04.2014 - 10.2016
- Enhanced garment fit by creating precise patterns and making necessary adjustments.
- Positioned and cut out master or sample patterns with scissors and or knives.
- Traced outlines of paper onto cardboard patterns to cut patterns into parts to create templates.
Education
Bachelor of Arts - Fashion Design And Business Innovation
LIMKOKWING UNIVERSITY
CAMBODIA06.2013
Skills
- Strong empathy
- Exceptional communication
- Client Needs Assessmente
- Teamwork and Collaboration
- Customer Service
- Understanding Customer Needs
- Customer service excellence
- Calm Under Pressure
- Active Listening
Languages
English
Limited Working
https://www.facebook.com/kkdamcambodia/
I am owner of this facebook. I am selling jewelries and gemstones and others. I am still new to business . I am looking for more experience in fashion fields.
Timeline
Client Specialist
Talbots Clothing Store
09.2021 - Current
Design and Pattern Maker
LIZA PHON
04.2014 - 10.2016
Bachelor of Arts - Fashion Design And Business Innovation
LIMKOKWING UNIVERSITY
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