Organized Office Administer known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.
Overview
9
9
years of professional experience
Work History
Office Assistant
UBC Applied Science Co-op
Vancouver, British Columbia
11.2021 - Current
Co-op Registration
Register co-op students with work terms in the appropriate co-op courses and sessions.
Assist students whose co-op registration affects their statuses with student loans, scholarships, and u-pass.
Work Term Assignment Review and Distribution
Responsible for reviewing submitted work-term assignments and following up.
Responsible for distributing work term assignments to assigned markers or co-op advisors.
Log various work-term assignments and work-term-related documents.
Co-op Grades Entry
Enter co-op student grades for work terms completed.
Follow up with students and co-op advisors on outstanding grades.
Program Reception
Welcome and greet incoming visitors, students, employers, and faculty to the Applied Science Co-op office, answer inquiries, and direct visitors and students to the appropriate personnel to ensure quality customer service.
Answer program admission inquiries from prospective students, and encourage students to apply to the program.
Other duties
Backup for job posting and interview scheduling staff in processing employment job offers, assisting in funding applications, and entering co-op placements.
Assist with the annual Applied Science Co-op program intake and workshops preparation.
Prepare student letters for various purposes, such as certifying student status for scholarships, student loans, insurance, visas, and housing.
File and archive student, employer, and faculty records to ensure all information is current and updated.
School Administrator
Earth Child Montessori School
Richmond, British Columbia
07.2019 - 11.2021
Provide administrative support to maintain office operations.
Greet visitors and respond to frequent inquiries regarding programs via phone calls and emails.
Prepare event arrangements, announcements, agendas, reports, school calendars, etc.
Order supplies, equipment, and arrange for maintenance services.
Ensure operational documents are in order. Work with students or faculty involved to ensure that records are completed, and all information is tracked and recorded.
Create, modify, and maintain physical files and electronic records. Ensure that records are up-to-date, accurate, and accessible.
Office Administrator
C&C Education Inc.
Vancouver, British Columbia
04.2016 - 06.2019
Greet visitors, answer phone calls, and emails.
Track and record student attendance, homework, tests, and writing periodic reports.
Provided direct support to the director, such as correspondence, scheduling, ordering, and clerical duties.
Manage social media, such as WeChat, to market and maintain contact with clients.
Write and edit auxiliary teaching materials for different courses.
Education
Master of Education - Education Administration and Leadership
UBC
Vancouver, BC
05-2016
Bachelor of Arts - Chinese Language and Literature
Liaoning Normal University
Shenyang, China
06-2014
Skills
Document management
Event planning
Record keeping
Office administration
Communication skills
Attention to detail
Problem solving
Team collaboration
Task prioritization
Project management
Timeline
Office Assistant
UBC Applied Science Co-op
11.2021 - Current
School Administrator
Earth Child Montessori School
07.2019 - 11.2021
Office Administrator
C&C Education Inc.
04.2016 - 06.2019
Master of Education - Education Administration and Leadership
UBC
Bachelor of Arts - Chinese Language and Literature
Liaoning Normal University
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