Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chang Lyu

Vancouver,BC

Summary

Organized Office Administer known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.

Overview

9
9
years of professional experience

Work History

Office Assistant

UBC Applied Science Co-op
Vancouver, British Columbia
11.2021 - Current

Co-op Registration

  • Register co-op students with work terms in the appropriate co-op courses and sessions.
  • Assist students whose co-op registration affects their statuses with student loans, scholarships, and u-pass.

Work Term Assignment Review and Distribution

  • Responsible for reviewing submitted work-term assignments and following up.
  • Responsible for distributing work term assignments to assigned markers or co-op advisors.
  • Log various work-term assignments and work-term-related documents.

Co-op Grades Entry

  • Enter co-op student grades for work terms completed.
  • Follow up with students and co-op advisors on outstanding grades.

Program Reception

  • Welcome and greet incoming visitors, students, employers, and faculty to the Applied Science Co-op office, answer inquiries, and direct visitors and students to the appropriate personnel to ensure quality customer service.
  • Answer program admission inquiries from prospective students, and encourage students to apply to the program.

Other duties

  • Backup for job posting and interview scheduling staff in processing employment job offers, assisting in funding applications, and entering co-op placements.
  • Assist with the annual Applied Science Co-op program intake and workshops preparation.
  • Prepare student letters for various purposes, such as certifying student status for scholarships, student loans, insurance, visas, and housing.
  • File and archive student, employer, and faculty records to ensure all information is current and updated.

School Administrator

Earth Child Montessori School
Richmond, British Columbia
07.2019 - 11.2021
  • Provide administrative support to maintain office operations.
  • Greet visitors and respond to frequent inquiries regarding programs via phone calls and emails.
  • Prepare event arrangements, announcements, agendas, reports, school calendars, etc.
  • Order supplies, equipment, and arrange for maintenance services.
  • Ensure operational documents are in order. Work with students or faculty involved to ensure that records are completed, and all information is tracked and recorded.
  • Create, modify, and maintain physical files and electronic records. Ensure that records are up-to-date, accurate, and accessible.

Office Administrator

C&C Education Inc.
Vancouver, British Columbia
04.2016 - 06.2019
  • Greet visitors, answer phone calls, and emails.
  • Track and record student attendance, homework, tests, and writing periodic reports.
  • Provided direct support to the director, such as correspondence, scheduling, ordering, and clerical duties.
  • Manage social media, such as WeChat, to market and maintain contact with clients.
  • Write and edit auxiliary teaching materials for different courses.

Education

Master of Education - Education Administration and Leadership

UBC
Vancouver, BC
05-2016

Bachelor of Arts - Chinese Language and Literature

Liaoning Normal University
Shenyang, China
06-2014

Skills

  • Document management
  • Event planning
  • Record keeping
  • Office administration
  • Communication skills
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Task prioritization
  • Project management

Timeline

Office Assistant

UBC Applied Science Co-op
11.2021 - Current

School Administrator

Earth Child Montessori School
07.2019 - 11.2021

Office Administrator

C&C Education Inc.
04.2016 - 06.2019

Master of Education - Education Administration and Leadership

UBC

Bachelor of Arts - Chinese Language and Literature

Liaoning Normal University
Chang Lyu