Chang Hidy
Vancouver,BC
Summary
Proactive, hardworking and highly successful sales and marketing leader offering expertise in partnership, channel and strategy development to drive substantial revenue increases for Luxury businesses. Tenacious producer with demonstrated record of success in exceeding revenue targets by leveraging market knowledge and natural communication skills to build long-lasting, profitable connections. Skilled in project management, collateral development and organizational problem-solving.
Overview
17
17
years of professional experience
Work History
Jewelry & Luxury Buyer
self employed
Vancouver
02.2018 - Current
- Developed and maintained relationships with high-end customers, anticipating their needs and preferences.
- Assisted in the selection of luxury items such as jewelry, watches, handbags.
- Handled special orders for clients seeking rare or hard-to-find items.
- shot a video and picture upload to social media.
- Worked with suppliers in Hong Kong,Japan,and Europe to expedite open purchase orders and shipments in-transit.
Sales and Marketing Supervisor
Carley Luxury
06.2015 - 06.2017
- Maintained an up-to-date knowledge of industry trends, market conditions, competitive activities, advertising, and promotional trends.
- Organized trade shows and other special events aimed at promoting brand awareness.
- Provided guidance and direction to subordinate staff on various projects or tasks related to sales and marketing operations.
- Planned promotional events to generate interest in company's products or services.
Sales and Marketing Assistant
My Jewerly Retail Ltd
05.2011 - 05.2015
- Created marketing campaigns to promote company services and products through various media outlets.
- Developed strong relationships with clients by understanding their requirements and providing solutions accordingly.
- Responded promptly to customer inquiries regarding pricing, availability, delivery.
- Drafted content for website updates based on current promotions or initiatives.
- Created promotional materials, including brochures, flyers, ads, and direct mail pieces.
Sales Specialist
My Jewerly Retail Ltd
03.2007 - 04.2011
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Executed sales strategies to achieve monthly targets consistently.
- Maintained up-to-date knowledge of industry trends and advancements.
Education
BBA - Business Administration
The Hong Kong Polytechnic University
Hong Kong04-2004
Diploma - Business Management
Hong Kong College
Hong Kong04-2000
Skills
Excellent social media skills to create and convey marketing material on Social media platforms to achieve a business goal
Extensive experience of events planning
Handle challenge skills
Up to date digital skills
Team player
Time management
Creative thinker
Speak fluent Mandarin, Cantonese
Proficient in Microsoft office, Photoshop app, Software tool
Increases brand awareness & Improve advertising effectiveness proposal
- rebranding ( create different style of sale video e.g. selling scarf with six ways to wear the Scarves....)
- provide VIP 1 on 1 service for Lux members
- Set up rebuy program Lux products for keep long relatetionship with customers
- open busincess account and online store in Xiaohongshu ,break into chinese market.(turnabout must be the first resale brand in North America)
- $0 cost to increases brand awareness on IG ,Fb...social media platform, e.g.auction start a live broadcast (request customers join with like and share on their own social media account.
- create live broadcast , video needs to get with the time
Timeline
Jewelry & Luxury Buyer
self employed
02.2018 - Current
Sales and Marketing Supervisor
Carley Luxury
06.2015 - 06.2017
Sales and Marketing Assistant
My Jewerly Retail Ltd
05.2011 - 05.2015
Sales Specialist
My Jewerly Retail Ltd
03.2007 - 04.2011
BBA - Business Administration
The Hong Kong Polytechnic University
Diploma - Business Management
Hong Kong College