Chang Her
Sacramento
Summary
Dynamic Operations Manager with a proven track record at Shipbob, excelling in workflow supervision and inventory management. Expert in enhancing service delivery standards and ensuring safety compliance. Adept at training teams to achieve quality assurance, driving productivity, and maintaining operational excellence in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Operations Manager
Shipbob
South San Francisco
06.2017 - 01.2020
- Developed and implemented operational procedures to enhance service delivery standards within a 40,000-square-foot building.
- Oversaw inventory management system, ensuring accurate tracking of products.
- Trained staff on best practices for operational processes and safety protocols.
- Maintained compliance with industry regulations through regular audits and assessments.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Warehouse Associate
Winecare Logistics
American Canyon
01.2017 - 05.2017
- Loaded and unloaded products from delivery trucks efficiently.
- Organized inventory in designated warehouse locations for easy access.
- Operated forklifts to transport materials between storage and shipping areas.
- Maintained a clean and safe work environment in compliance with safety standards.
- Assisted team members with packaging and labeling of orders for shipment.
- Recorded inventory movements accurately using warehouse management systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Warehouse Associate
Winecare Logistics
American Canyon
01.2015 - 01.2016
Warehouse/Forklift Operator
Toppy T
El Monte
01.2015 - 01.2016
- Pulled and packed clothing orders daily to be shipped
- Prepped, loaded and unloaded all Inbound and Outbound large business to business wholesale orders.
- Maintained warehouse cleanliness and organization
- Maintained accurate Inventory of all merchandise within building
- Followed standard operating procedures to safely stack and store materials in the warehouse.
Concrete Finisher/Laborer
Dias Construction
Turlock
01.2014 - 01.2015
- Poured, shaped, smoothed and finished concrete
- Guided and positioned Concrete trucks to pouring site/location
- Assisted team members in setting up forms and frames for pours.
- Maintained equipment and tools, ensuring safety and cleanliness on job sites
- Assisted with and built dairy barns from start to finish.
Meat Grinder
Richwood Meat Company
Merced
01.2013 - 01.2014
- Monitored grinding processes to maintain consistent product quality and texture.
- Conducted routine maintenance on machinery to ensure optimal performance.
- Operated meat grinder for efficient processing of various meat products.
- Maintained sanitation standards in work space to ensure safety.
Infantryman
US Army
Schofield Barracks
01.2009 - 01.2013
- Worked effectively in groups with diverse team members
- Coordinated work assignments, evaluated performance and disciplined a four-member team
- Participated in joint operations with allied forces to strengthen partnerships.
- Conducted reconnaissance missions to gather critical intelligence for planning.
- Assessed terrain features to determine optimal routes for movement of personnel and equipment.
Skills
- Workflow supervision
- Data analysis
- Quality assurance
- Inventory management
- Equipment maintenance
- Safety compliance
Timeline
Operations Manager
Shipbob
06.2017 - 01.2020
Warehouse Associate
Winecare Logistics
01.2017 - 05.2017
Warehouse Associate
Winecare Logistics
01.2015 - 01.2016
Warehouse/Forklift Operator
Toppy T
01.2015 - 01.2016
Concrete Finisher/Laborer
Dias Construction
01.2014 - 01.2015
Meat Grinder
Richwood Meat Company
01.2013 - 01.2014
Infantryman
US Army
01.2009 - 01.2013
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