Overview
Work History
Education
Skills
Timeline
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Chanelle Sedgemore

Whitby,ON

Overview

2
2
years of professional experience

Work History

Bartender Shift Manager

Shadow Eagle
Whitby, Ontario
02.2023 - 02.2024
  • Managed bar operations during shifts to ensure smooth service flow.
  • Trained and supervised bartenders on drink preparation and customer service.
  • Assisted customers with beverage selections and provided personalized recommendations.
  • Collaborated with kitchen staff to coordinate food and drink service efficiently.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
  • Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
  • Supervised cleanliness of guest service areas before, during and after service.

Batender

Red Fox Restaurant
toronto, Ontario
04.2022 - 12.2022
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Effectively multitasked within fast-paced environment.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Planned and coordinated special events to boost customer numbers and profits.

Education

High School Diploma -

Herzing College
Toronto, ON
12-2005

Skills

  • Inventory management
  • Event coordination
  • Customer engagement
  • Beverage preparation
  • Sales reporting
  • Conflict resolution

Timeline

Bartender Shift Manager

Shadow Eagle
02.2023 - 02.2024

Batender

Red Fox Restaurant
04.2022 - 12.2022

High School Diploma -

Herzing College

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Chanelle Sedgemore