Chanelle Sedgemore
Whitby,ON
Overview
2
2
years of professional experience
Work History
Bartender Shift Manager
Shadow Eagle
Whitby, Ontario
02.2023 - 02.2024
- Managed bar operations during shifts to ensure smooth service flow.
- Trained and supervised bartenders on drink preparation and customer service.
- Assisted customers with beverage selections and provided personalized recommendations.
- Collaborated with kitchen staff to coordinate food and drink service efficiently.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Supervised cleanliness of guest service areas before, during and after service.
Batender
Red Fox Restaurant
toronto, Ontario
04.2022 - 12.2022
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Neatly sliced and pitted fruit for garnishing drinks.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Effectively multitasked within fast-paced environment.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Planned and coordinated special events to boost customer numbers and profits.
Education
High School Diploma -
Herzing College
Toronto, ON12-2005
Skills
- Inventory management
- Event coordination
- Customer engagement
- Beverage preparation
- Sales reporting
- Conflict resolution
Timeline
Bartender Shift Manager
Shadow Eagle
02.2023 - 02.2024
Batender
Red Fox Restaurant
04.2022 - 12.2022
High School Diploma -
Herzing College