Chanelle Young
Edmonton,AB
Summary
Proactive and detail-oriented professional with experience at Posh Paw Pet Spa, adept in office administration and customer relations. Excelled in streamlining operations and enhancing customer satisfaction. Skilled in Microsoft Office and communication, consistently delivering results in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Receptionist
Posh Paw Pet Spa
03.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Worked effectively in fast-paced environments.
Food and Beverage Attendant
Edmonton Expo Center
10.2019 - 01.2022
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Education
Diploma -
J. Percy Page High School
Edmonton, AB06.2009
Skills
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Office Administration
- Punctual and Reliable
- Microsoft Office
- Appointment Scheduling
- Payment Processing
- Computer Proficiency
Languages
English
Professional Working
Timeline
Receptionist
Posh Paw Pet Spa
03.2021 - Current
Food and Beverage Attendant
Edmonton Expo Center
10.2019 - 01.2022
Diploma -
J. Percy Page High School
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