Princess Bangura
Toronto,Canada
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
Wonderland
09.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Cashier
Beauty Supply Store
08.2022 - 10.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Carried out day-day-day duties accurately and efficiently.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible hours; night, weekend, and holiday shifts.
Cashier
Wing Stop
11.2022 - 06.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Humberside Collegiate Institute
Toronto, ONSkills
- Verbal and Written Communication
- Sales Expertise
- Credit and Cash Transactions
- Cash Register Systems
- Active Listening
- Critical Thinking
- Time Management
- Food Preparation and Safety
Volunteer Experience
Humberside CI Basketball - Assistant Coach
New Beginning SDA Church Toronto - Event Planner
Timeline
Food and Beverage Attendant
Wonderland
09.2023 - 01.2024
Cashier
Wing Stop
11.2022 - 06.2023
Cashier
Beauty Supply Store
08.2022 - 10.2023
High School Diploma -
Humberside Collegiate Institute
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