Chanel L Davis
LOS ANGELES
Summary
To obtain a position as a Customer Representative or Retail Associate with a company that will utilize my knowledge, experience and education to promote excellent customer service and work ethic. I look forward to working with a company that offers the opportunity for professional growth and advancement.
Overview
17
17
years of professional experience
Work History
Cashier/Supervisor
CVS Pharamacy
Los Angeles
07.2014 - Current
- Trained new team members on cash register operation, stock procedures, and customer service to enhance team efficiency and service quality.
- Assisted customers with account updates, new service additions, and promotional offers, ensuring a seamless customer experience.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Collaborated with front-end staff to streamline customer assistance processes, improving overall service delivery.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Depositing and ordering store weekly cash for registers
Stocking Crew
Amazon Wearhouse
Los Angeles
09.2018 - 12.2018
- Stocked shelves accurately with merchandise following company guidelines.
- Sorted and placed packages in designated storage areas for efficient retrieval.
- Sorted and moved packages between trucks to streamline loading process.
- Operated warehouse equipment to transport goods safely and efficiently.
- Maintained clean and organized work areas to ensure safety standards.
Retail Sales Associate
Amazon Store Campus Pickup
Westwood
08.2017 - 12.2017
- Engaged customers in friendly conversation to assess assistance needs.
- Ensured clean front store environment to enhance customer experience.
- Processed and packaged online orders for timely shipment.
- Accepted and logged incoming packages for inventory management.
Combo Clerk
Ralphs Grocery
Los Angeles
08.2015 - 11.2016
- Ensured accuracy of teller drawer through diligent cash handling and reconciliation.
- Mitigated store losses by identifying and investigating discrepancies with attention to detail and integrity.
- Facilitated merchandise returns and exchanges to enhance customer satisfaction and streamline inventory management.
- Engaged in customers' checkout satisfaction.
- Ensured customer satisfaction during checkout by addressing inquiries and providing assistance.
Cashier
El Camino College
Torrance
07.2013 - 07.2014
- Conducted nightly register count, ensuring accurate cash balance and minimizing discrepancies.
- Resolved consumer relations issues, improving customer satisfaction and fostering loyalty.
- Addressed consumer relations issues to enhance customer satisfaction.
- Assisted customers with product inquiries, delivering excellent service and enhancing overall shopping experience.
- Conducted nightly register count to ensure accurate cash balance.
Concessions clerk
El Camino College
03.2012 - 12.2013
- Guided attendees to their designated seating areas for optimal viewing.
- Observed auditorium activities to maintain a safe and enjoyable environment for all attendees.
- Operated cash register, ensuring accurate payment processing and enhancing customer transaction experience.
- Prepared food and beverages, adhering to health and safety standards to ensure quality service.
- Maintained cleanliness of work area and equipment, contributing to a safe and welcoming environment for customers.
Office Assistant
Washington Preparatory High School Attendance Office
Lawndale
04.2009 - 03.2010
- Made copies of documents as requested by office managers.
- Monitored and ordered supplies related to the office.
- Organized and maintained paper and electronic documents for easy access and retrieval.
- Stored documents in an organized manner for easy retrieval.
- Monitored and ordered office supplies to ensure availability for staff needs.
- Storing them properly for future reference.
- Sent faxes to communicate important office information.
- Utilized copy machine for producing high-quality copies of office documents.
Education
El Camino College
Torrance, CaliforniaGeneral Education Degree -
Washington Preparatory High School
Los Angeles, CaliforniaSkills
- I am extremely dedicated, focused and hardworking Works well either independently or within a team environment Ability to catch on quickly, communicate effectively and complete assigned task efficiently
- Customer assistance
- Issue resolution
- Inventory management
- Customer service
- Cash register operation
Timeline
Stocking Crew
Amazon Wearhouse
09.2018 - 12.2018
Retail Sales Associate
Amazon Store Campus Pickup
08.2017 - 12.2017
Combo Clerk
Ralphs Grocery
08.2015 - 11.2016
Cashier/Supervisor
CVS Pharamacy
07.2014 - Current
Cashier
El Camino College
07.2013 - 07.2014
Concessions clerk
El Camino College
03.2012 - 12.2013
Office Assistant
Washington Preparatory High School Attendance Office
04.2009 - 03.2010
El Camino College
General Education Degree -
Washington Preparatory High School