CHANEL HUYNH
VANCOUVER
Summary
As a passionate and dedicated professional with extensive experience in client services, beauty advising, and sales, I am eager to bring my skills to your team. My background as a Client Services Lead, Freelance Makeup Artist, and Esthetician Assistant has equipped me with a unique blend of customer service expertise and beauty knowledge. I am committed to creating exceptional experiences for clients and driving sales success while learning as much as possible.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Brand Expert
Charlotte Tilbury
04.2025 - Current
- Promote brand pride by embodying brand values.
- Demonstrate expert understanding of all products to support client inquiries.
- Cultivate client relationships through personalized consultations and engagement while adhering to and exceeding Sephora Client Service model.
- Maintaining excellent relationships with stores while ensuring compliance with Store Policies.
- Achieve sales targets by offering exceptional service and strategic product suggestions.
Freelance Makeup Artist
Self Employed
06.2018 - Current
- Strong communication skills and ability to visualize client requests.
- Completed makeup for events and special occasions, often back to back clients.
- Performed basic hairstyling for clients.
- Managed scheduling and account keeping.
Cashier, Paid Services Beauty Advisor
Sephora
03.2021 - 04.2025
- Provided excellent customer service at POS, on sales floor, and within paid makeup services.
- Ability to juggle multiple tasks and clients effectively while hitting sales goals.
- Worked closely with fellow BAs as a team.
Client Services Lead
Sephora
10.2022 - 12.2023
- Managed sales floor, brand events/trainings, and client services bookings.
- Opened and closed the store as a key holder.
- Maintained a stellar relationship with Beauty Advisors and coached to improve team performance on measurable KPIs.
- Consistently resolved client issues/complaints.
Sales Associate
Winners & Homesense
06.2018 - 10.2020
- Processed transactions in a timely manner.
- Provided exceptional customer service by efficiently responding to customer needs, questions, and concerns in a friendly and welcoming manner.
- Maintained an organized workspace in multiple areas while attending to customers in a fast-paced environment.
Esthetician Assistant
Nirvana Nails and Spa
06.2015 - 09.2017
- Set up, organized, and kept records of client appointments.
- Maintained store cleanliness and properly sanitized all equipment.
- Built relationships and clientele through communication and exceptional client service.
Information Officer
BC Elections
05.2017 - 05.2017
- Quickly and efficiently set up and maintained voting area and stations.
- Responded to voter inquiries effectively.
- Worked closely with elections officers as a team.
Education
Technical Diploma - Makeup Artistry Program
John Casablancas Institute
Vancouver, BC01.2020
High School Diploma - undefined
Vancouver Technical Secondary
01.2019
Skills
- Bilingual proficiency: French & English
Certification
- Emergency First Aid For Industry (OFA Level 1 Equivalent) – St. John's Ambulance – October 2022
- Serving It Right – Responsible Service BC – August 2020
Languages
French
Native or Bilingual
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Brand Expert
Charlotte Tilbury
04.2025 - Current
Client Services Lead
Sephora
10.2022 - 12.2023
Cashier, Paid Services Beauty Advisor
Sephora
03.2021 - 04.2025
Freelance Makeup Artist
Self Employed
06.2018 - Current
Sales Associate
Winners & Homesense
06.2018 - 10.2020
Information Officer
BC Elections
05.2017 - 05.2017
Esthetician Assistant
Nirvana Nails and Spa
06.2015 - 09.2017
Technical Diploma - Makeup Artistry Program
John Casablancas Institute
High School Diploma - undefined
Vancouver Technical Secondary
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