Chaneal Hines
Sacramento
Summary
Personable and dedicated with strong foundation in clinical procedures and patient care. Possesses comprehensive understanding of medical terminology and proficiency in patient record management. Committed to providing exceptional patient support and ensuring smooth clinical operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Maeville Pediatrics
05.2024 - 02.2025
- Collected vital signs, patient history, and developmental data for pediatric visits
- Prepared and sanitized exam rooms, ensuring availability of equipment and supplies
- Administered age-appropriate immunizations and medications under provider supervision
- Performed basic in-house lab testing such as urinalysis and glucose monitoring
- Managed referrals to pediatric specialists and provided parent education on care plans
- Documented all clinical data accurately in the EMR
Medical Assistant
Solano Dermatology
08.2023 - 10.2023
- Supported dermatologists during clinical procedures and cosmetic treatments
- Conducted patient intake, recorded vitals, and assisted with minor surgical procedures
- Collected specimens and performed venipuncture per protocols
- Handled medication refills, e-prescriptions, and insurance prior authorizations
- Scheduled appointments and triaged incoming patient calls
- Maintained compliance with sterilization and safety standards
Medical Receptionist
Family Health Center of Benicia
01.2023 - 07.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Education
Certificate - Medical Assistanting
Carrington College
Pleasant Hill, CA01-2023
Associate of Science - Biomedical Sciences
Solano Community College
Fairfield, CA05-2022
Skills
- Immunization administration
- Vital signs monitoring
- Venipuncture expertise
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Front desk operations
- Patient scheduling
- Patient registration
- Epic certification
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS Certification
Timeline
Certified Clinical Medical Assistant
Maeville Pediatrics
05.2024 - 02.2025
Medical Assistant
Solano Dermatology
08.2023 - 10.2023
Medical Receptionist
Family Health Center of Benicia
01.2023 - 07.2023
Certificate - Medical Assistanting
Carrington College
Associate of Science - Biomedical Sciences
Solano Community College
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