Summary
Overview
Work History
Education
Skills
Languages
Timeline

Chandrika Sharma

Moncton,New Brunswick

Summary

Proven Assistant Team Leader at Dollarama, adept in performance monitoring and motivational leadership. Excelled in enhancing team productivity and customer satisfaction, achieving significant improvements in task prioritization and client support. Skilled in cash handling and problem-solving, demonstrating a keen attention to detail and a strong focus on achieving targets through effective teamwork and collaboration.

Overview

2
2
years of professional experience

Work History

Assistant Team Leader

Dollarama
07.2024 - Current
  • Oversaw team efficiency and delivered frequent updates to upper management.
  • Assisted customer service in managing challenging client issues.
  • Directed task prioritization to ensure target achievement.

Assistant Team Leader

Dollarama
06.2023 - 05.2024
  • Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
  • Worked with customer service representatives to handle escalated customer issues.
  • Managed team workload to reach targets for specific tasks.
  • Worked with customer service to handle escalated customer issues.

Education

International Business Management - Business Administration

St. Clair College of Applied Arts And Technology, Toronto, ON
12.2023

Skills

  • Performance monitoring
  • Motivational leadership
  • Customer focused
  • Client support
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Attention to detail
  • Cash handling
  • Overseeing daily activities

Languages

English
Native or Bilingual

Timeline

Assistant Team Leader - Dollarama
07.2024 - Current
Assistant Team Leader - Dollarama
06.2023 - 05.2024
St. Clair College of Applied Arts And Technology - International Business Management, Business Administration
Chandrika Sharma