CHANDRANSH BHOKER
Calgary
Summary
Articulate and results-driven professional with exceptional verbal and written communication skills, known for building strong relationships, delivering compelling presentations, and translating complex ideas into clear, actionable language. Proven ability to communicate effectively across diverse teams, drive engagement, and support organizational goals through strategic messaging.
Professional in client relations with strong track record of driving customer satisfaction and loyalty. Known for excellent communication, problem-solving, and strategic thinking skills. Consistently fosters team collaboration, adapts to changing needs, and achieves measurable results. Highly reliable and focused on optimizing client experiences and business outcomes.
Overview
10
10
years of professional experience
Work History
Client Relations Manager
SHELL Gas pump station
01.2015 - 05.2025
- Acted as primary liaison for over 50+ high-value clients, maintaining a 95% retention rate through proactive communication and issue resolution.
- Led onboarding presentations and training sessions for new clients, enhancing client understanding and satisfaction.
Education
Diploma - business marketing
NAIT COLLEGE
Skills
- Proficient in MS Office Suite
- Experienced with Google Workspace tools
- Skilled in Canva graphics creation
- Slack
- Trello
- CRM Tools (Salesforce, HubSpot)
- Zoom/Webex
- Customer retention
- Salesforce
- Account management
- Client education
- Microsoft Office Suite
Awards
“Outstanding Communicator Award” – RAJA JAI KISHAN AGGARWAL (DISTRICT LEVEL), Winner - Campus-level competition (2020)
CORE COMPETENCIES
- Interpersonal Communication
- Public Speaking & Presentation
- Conflict Resolution
- Business Writing & Reporting
- Active Listening
- Stakeholder Engagement
- Cross-Functional Collaboration
- Customer Relationship Management
- Negotiation & Persuasion
- Media and PR Coordination
Languages
English
Full Professional
Timeline
Client Relations Manager
SHELL Gas pump station
01.2015 - 05.2025
Diploma - business marketing
NAIT COLLEGE
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