Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandra Collinsworth

Castaic

Summary

Seeking a full time position where I can be part of a team and continue to develop my professional skills. Determined, reliable, self-motivated candidate who possess a friendly, calm, and courteous demeanor and believes customers-come-first.

Overview

23
23
years of professional experience

Work History

Marketing Service Specialist

Gotprint.com
Burbank
05.2014 - Current
Assist customers with Direct Mailing options to help advertise their business. By helping them decide what type of print product would suit their needs, helping them understand our two different ways of mailing by using a direct mail list with specific addresses or a saturated mailing called Every Door Direct Mail. Give support with artwork layout and size requirements according to USPS. Daily task would include answering incoming calls, responding to emails and creating custom orders if not available on website. Also, helping them decide on list criteria such as specific demographics or special interest for a targeted consumer or business list using www.InfoUsa.com. Inspecting prints for any flaw marks or color discrepancies before mailing out.


Pharmacy Technician

CVS
Santa Clarita
10.2013 - 05.2014

Assistall pharmacy and front store customers with their questions andconcerns; answer telephone with appropriate greeting; assistpharmacists with a variety of duties including labeling medication,calculating dosages and medication dispensing.

Pharmacy Technician

Walgreens
Castaic
08.2013 - 10.2013
Process prescriptions, counting and measuring drugs; perform all register transactions; maintain a clean, organized and professional pharmacy department.Greet each customer in a courteous and professional manner.Pull outdated, damaged and recalled merchandise and prepare for return and assist with putting away drug orders.Also did my Externship from June to July (200hrs) at the same location.

Customer Service Specialist

GotPrint.com
Burbank
04.2008 - 05.2013
Perform customer service work in an online based call-center and public office environment.Assist customers with order information, able to offer online chat assistance from our company website, fielding a high volume of calls, as well as providing tech support for various issues ranging from basic ordering, to more technically specific applications relating to design programs.Assist with front desk help by retrieving orders from warehouse and checking email confirmations from customers and forwarding them to the proper departments.

Lead Barista

Dr. D\'s Brew at Renaissance Image Center
Northridge
08.2007 - 05.2008
Soleoperator of a retail espresso business.Responsiblefor supplies and pastry purchasing, inventory and trained futureemployees.

Patient Service Assistant

Sepulveda Ambulatory Care Center
Los Angeles
03.2007 - 06.2007
Work is performed in a medical center.Provide patient check-in for clinic visit and assistance.Personally greet patients and their significant others.Question patients to determine if a medical emergency exists.Respond to questions regarding patient rights and medical eligibility for care.Give direction to patients for lab work or x-rays.Assure every patient is enrolled with a primary care provider.Maintain contact with medical and administrative staff to interpret or resolve information in the administrative aspects of patient care.

Customer Service Specialist

Kitsap Transit
Bremerton
06.2005 - 03.2007
Perform customer service work in a call-center and public office.Provide customer assistance to bus and ferry riders regarding routes, schedules, and fares by phone or in-person.Issue and sell bus passes and balance cash drawer.Use computerized maps and schedules to clearly communicate with customer and provide the most accurate information.Develop and maintain positive relations with interconnected agencies, Washington State Ferries, City of Bremerton Police Department, Security Guards, Transit Operators, and staff.

Barista

Olympic Coffee
Bremerton
03.2001 - 03.2005
Perform all aspects of retail espresso business: operation of espresso machines, knowledge of drink mixes, cashiering, greeting customers and customer drink recall.In charge of training new employees, giving direction to staff from Manager.Provide management assistance for store, opening and closing, inventory and supply purchase.

Education

California Certified Pharmacy Technician - Pharmacy Technician

Everest College
Reseda, CA
May 2013

High School Diploma -

Bremetron High School
Bremerton, WA
1998

Skills

  • Skilledin Microsoft Office, Word, Outlook, and Excel Typingspeed 50 wpm
  • Able to do 10-key by touch
  • Possess a friendly, calm, and courteous demeanor
  • Believes customers-come-first
  • Experienced in a customer service call center 
  • Knowledgeable in EDDM(Every Door Direct Mail) with USPS
  • Understands different requirement with US Mail
  • Passion for customer satisfaction
  • Capable and efficient working in a fast-paced environment

Timeline

Marketing Service Specialist

Gotprint.com
05.2014 - Current

Pharmacy Technician

CVS
10.2013 - 05.2014

Pharmacy Technician

Walgreens
08.2013 - 10.2013

Customer Service Specialist

GotPrint.com
04.2008 - 05.2013

Lead Barista

Dr. D\'s Brew at Renaissance Image Center
08.2007 - 05.2008

Patient Service Assistant

Sepulveda Ambulatory Care Center
03.2007 - 06.2007

Customer Service Specialist

Kitsap Transit
06.2005 - 03.2007

Barista

Olympic Coffee
03.2001 - 03.2005

California Certified Pharmacy Technician - Pharmacy Technician

Everest College

High School Diploma -

Bremetron High School

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Chandra Collinsworth