CHANDNI P KUMAR
Vernon,India
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Sales Assistant
Department Store
08.2016 - 02.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Managed efficient cash register operations.
Salesperson
Clothing Store
03.2017 - 11.2019
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Developed, maintained and utilized diverse client base.
Health Care Aide
Lisie Hospital
12.2020 - 08.2024
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Assisted with patient transfer and ambulation.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Education
High School Diploma -
NIRMALA
KOCHI 05.2001 -
Skills
Customer Engagement
Account Management
Customer care
Sales process
Complaint Handling
Customer Relationship Building
Stock management
Cash Register Operation
Multitasking Abilities
Languages
English
Full Professional
Certification
WHIMS
Timeline
Health Care Aide
Lisie Hospital
12.2020 - 08.2024
Salesperson
Clothing Store
03.2017 - 11.2019
Sales Assistant
Department Store
08.2016 - 02.2017
High School Diploma -
NIRMALA
05.2001 -
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