Chandler Harrison
Oro
Summary
Highly motivated and professional individual with over 5 years of customer service and management experience providing quality, sincere and reliable service. Proficient in communication, cash handling problem-solving, multitasking, memorization, organization, attentiveness, teamwork and patience. Possesses exceptional communication and interpersonal skills with a proven ability to work both independently and as part of a team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager/Manager in Charge
Barrie Sunset Drive In
06.2020 - Current
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented staff training programs to elevate service standards and knowledge.
Snow Plow Operator
Crocker Contracting
01.2024 - 04.2025
- Operated snow plow equipment to clear parking lots efficiently during winter storms.
- Coordinated with team members to prioritize snow removal tasks and improve workflow efficiency.
- Developed strategies for effective snow management in high-traffic areas to enhance public safety.
Rental/Customer Service Representative
Horseshoe Resort
11.2022 - 04.2023
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Property Maintenance/Customer Relations Specialist
Braestone Country Estate Community
05.2020 - 09.2020
- Resolved resident inquiries and complaints promptly, ensuring high satisfaction levels.
- Analyzed feedback from residents to identify trends and recommend process improvements.
- Coordinated events and programs that promoted involvement among residents of all ages.
- Maintained community resources to a high standard
Education
Business
Georgian College
Barrie04-2027
High School Diploma -
Eastview Secondary School
Barrie, ON06-2023
Skills
- Customer service
- Social, Personable and Enthusiastic
- Very productive and motivated
- Enjoys working with customers and takes pride in delivering quality service
- Proactive to customer's needs
- Team leadership
- Decision-making
- Strategic thinking
- Active listening
- Conflict resolution
Certification
Smart Serve
Timeline
Snow Plow Operator
Crocker Contracting
01.2024 - 04.2025
Rental/Customer Service Representative
Horseshoe Resort
11.2022 - 04.2023
Assistant Manager/Manager in Charge
Barrie Sunset Drive In
06.2020 - Current
Property Maintenance/Customer Relations Specialist
Braestone Country Estate Community
05.2020 - 09.2020
Business
Georgian College
High School Diploma -
Eastview Secondary School