Chandler Bayer
CPHR Candidate
Kelowna,BC
Summary
Experienced Regional Sales Manager with 7+ years in professional sales and management. Known for ensuring customer satisfaction, establishing performance metrics, and presenting accurate sales forecasts. Skilled in tailoring solutions for key accounts, implementing CRM systems, and evaluating competitors for sustained success. Manage $7M+ in sales and lead a team of 15 in a matrix management environment. Committed to driving growth through strategic planning aligned with company objectives. Possessing 5 years of extensive irrigation experience, including designing and consulting on commercial and residential projects. Demonstrated expertise in brand product offerings, water hydraulics, pumps, and more.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Regional Sales Manager
Pro Source Supply
Kelowna, BC
01.2023 - Current
- Established clear performance metrics resulting in cohesive team achieving consistent growth of 10+% in sales over past 3 years.
- Presented accurate sales forecasts based on detailed market trend analysis, optimizing resource allocation to manage over $7 million in sales.
- Demonstrated commitment to new business development by successfully onboarding more than quarter million dollars in new contractor business in 2023, showcasing proactive approach and effective relationship-building skills
- Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within team.
- Evaluated competitor offerings to maintain competitive edge, adapting strategies as necessary for sustained success.
Assistant Branch Manager
Pro Source Supply
Kelowna, BC
01.2019 - Current
- Currently manage branch size of over $7 million in sales and team of 15 full and part-time employees.
- Committed to profitability through strategic sales and operations initiatives, implementing promotions, optimizing purchasing strategies, and leveraging other tactics to achieve average gross margin of 40% on $7 million in sales.
- Contributed to development and implementation of strategic plans for branch that aligned with overall objectives, driving sustained growth and success.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional development and growth
- Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members
Area Sales Manager
Journeys
Burnaby, BC
12.2016 - 08.2017
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities
- Developed comprehensive training program for new sales associates
- Oversaw hiring of 20 sales representatives over 3 month period for opening of new branch
- Consistently hit and exceeded sales goals by 20%
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Established operational objectives and work plans and delegated assignments to subordinate managers
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Manager
Journeys | Kelowna
Burnaby, BC
09.2015 - 08.2017
- Managed staff of 15 sales associates, 3 team leaders and 3 assistant managers
- Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals
- Scheduled and led weekly store meetings for all employees
- Prepared and recommended long-range plans for development of department personnel.
- Maximized performance by monitoring daily activities and mentoring team members.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Education
BBA - Human Resource Management
Okanagan College
Kelowna, BC 01.2017 - 04.2021
Skills
Strategic planning
Business development and planning
Relationship building and management
Pipeline Management
Competitor Analysis
Sales Lifecycle Management
Forecasting and Reporting
Project Presentations
Landscaping site plans
Irrigation knowledge
Accomplishments
Accredited CPHR candidate from the Chartered Professionals of Human Resources- BC and Yukon
Timeline
Regional Sales Manager
Pro Source Supply
01.2023 - Current
Assistant Branch Manager
Pro Source Supply
01.2019 - Current
BBA - Human Resource Management
Okanagan College
01.2017 - 04.2021
Area Sales Manager
Journeys
12.2016 - 08.2017
Manager
Journeys | Kelowna
09.2015 - 08.2017