Chandana Saha
Sylmar
Summary
Dynamic and organized professional with a positive attitude, experienced in customer service at BC Market. Proven ability in relationship building and problem-solving, enhancing customer loyalty and satisfaction. Skilled in food distribution and community outreach, effectively collaborating with teams to deliver impactful health awareness initiatives at Olive View-UCLA Medical Center. However limited proficiency in English.
Overview
7
7
years of professional experience
Work History
Volunteer
Olive View-UCLA Medical Center
07.2025 - Current
- Assisted in organizing community outreach events to promote health awareness and resources.
- Facilitated training sessions for new volunteers to enhance their skills and knowledge.
- Collaborated with healthcare staff to understand volunteer needs and improve service delivery.
Customer Service Cashier
BC Market
04.2019 - Current
- Assisted customers with product selections, enhancing their shopping experience at BC Market.
- Processed returns and exchanges with accuracy, ensuring customer satisfaction and compliance with store policies.
- Executed daily cash register operations, maintaining accountability for cash drawer balances.
- Resolved discrepancies in transactions, ensuring accurate financial reporting and customer trust.
- Provided exceptional service during busy periods, enhancing overall customer satisfaction.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Mahakal Pilot High School
Noapara, Bangladesh 05-1995
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Flexible schedule
- Relationship building
Accomplishments
- Resolved product issue through consumer testing.
Languages
Hindi
Limited Working
English
Limited Working
Bengali
Native or Bilingual
Timeline
Volunteer
Olive View-UCLA Medical Center
07.2025 - Current
Customer Service Cashier
BC Market
04.2019 - Current
High School Diploma -
Mahakal Pilot High School