Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Chandana Perera

Leduc,AB

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with 10+ years of experience dedicated to providing highest quality service and making customers feel welcome. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Corporate Event Sales Manager

Executive Group
02.2022 - 01.2024
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.
  • Drove sales by developing multi-million dollar contract sales.

Brand Ambassador Team Lead

Neo Financial Ltd
05.2020 - 02.2022
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Worked with team to achieve sales goals for products.
  • Built great customer sales experiences by engaging, listening to, and understanding potential customers' financial needs and matching their demands to our lending solutions in a fun sales atmosphere

• Actively prospecting new clients using a combination of marketing and cold calling

Leasing and Marketing Manager

Avenue Living, Boulevard Real Estate Equities
09.2014 - 03.2020
  • Communicated effectively with residents, and on-site associates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Completed annual rent calculations using housing database software.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Planned special events such as Community gathering , dedications and project tours.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.

Education

Master’s in Business Administration (MBA)

Staffordshire University
Staffordshire,UK
08.2024

Diploma Business And Technology - Advanced Business Management

Global College of Business & Technology
Calgary, AB
02.2017

High School Diploma -

Christ The King Senior High School
Edmonton, AB
01.2012

Skills

  • Strategic Planning
  • Social Media Marketing
  • Attention to Detail
  • Problem Solving
  • Strong analytical abilities
  • Excellent written and verbal communication abilities
  • Understanding of marketing budgeting concepts
  • Clerical Support
  • Appointment Scheduling

Languages

English
Full Professional
French
Limited Working

Certification

Certified Member of MDRT (Million Dollar Round Table) The Premier Association of Financial Professionals.

Timeline

Corporate Event Sales Manager

Executive Group
02.2022 - 01.2024

Brand Ambassador Team Lead

Neo Financial Ltd
05.2020 - 02.2022

Leasing and Marketing Manager

Avenue Living, Boulevard Real Estate Equities
09.2014 - 03.2020

Master’s in Business Administration (MBA)

Staffordshire University

Diploma Business And Technology - Advanced Business Management

Global College of Business & Technology

High School Diploma -

Christ The King Senior High School
Chandana Perera