Chandan Sidhu
Ottawa
Summary
Experienced professional with a strong track record of reliability and exceptional communication, time management, and computer skills. Motivated and detail-oriented individual who thrives on utilizing analytical and problem-solving abilities to achieve objectives. Committed to delivering high-quality results, dedicated to surpassing expectations, and contributing to the success of the organization.
Overview
8
8
years of professional experience
Work History
Concierge Associate
Dymon Storage
09.2022 - Current
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Supported team in daily operations, ensuring smooth workflow and optimal efficiency.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Utilized various software programs to track tenant data, generate reports, and manage financial transactions effectively.
- Greeted clients, showed Storage Units, and prepared leases.
- Generated leads for sales and rental properties through cold calls and referrals.
Customer Service Representative
TD Bank
06.2022 - 09.2022
- Handled escalated calls efficiently, finding satisfactory resolutions.
- Conducted successful cold calls to generate new leads and expand the company''s client base.
- Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.
- Achieved sales goals consistently with effective communication skills and strong product knowledge.
Manager
A&W
01.2017 - 05.2022
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Monitored cash handling procedures closely to prevent theft or discrepancies .
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Security Guard
Cancom Security
02.2022 - 03.2023
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Guard
Securitas
07.2020 - 08.2022
- IKEA patrolling and control the crowd, Security in government buildings
- Patrolling and controlling the environment in a quarantine hotel, Event Security
Security Guard
UCB
01.2021 - 12.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted detailed incident reports after each shift.
Supervisor
Tim Hortons
09.2020 - 02.2021
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Ordered new supplies and food to maintain service levels.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Education
GENERAL ARTS AND SCIENCE -
Algonquin College
Ottawa, ON01.2004
BUSINESS -
Algonquin college
Ottawa, ON01.2004
HIGH SCHOOL -
SD Senior Secondary School
01.2004
Skills
- Property management
- Customer service
- Team leadership
- Inventory control
- Effective communication
- Attention to detail
- Time management
- Documentation and reporting
- Shift scheduling
- Schedule preparation
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Concierge Associate
Dymon Storage
09.2022 - Current
Customer Service Representative
TD Bank
06.2022 - 09.2022
Security Guard
Cancom Security
02.2022 - 03.2023
Security Guard
UCB
01.2021 - 12.2021
Supervisor
Tim Hortons
09.2020 - 02.2021
Security Guard
Securitas
07.2020 - 08.2022
Manager
A&W
01.2017 - 05.2022
GENERAL ARTS AND SCIENCE -
Algonquin College
BUSINESS -
Algonquin college
HIGH SCHOOL -
SD Senior Secondary School
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