Chandan Sharma
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Ass.
The Oberoi Maidens
07.2022 - 09.2023
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Provided exceptional service through efficient handling of guest complaints, resulting in repeat business and positive reviews.
Sales Associate
Reliance Smart
04.2021 - 05.2022
- Provided efficient customer service to 100+ clients weekly and assisted in all aspects of product offerings and service
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Capacity to operate in a fast-paced environment
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Post Graduate Diploma - Tourism And Hospitality Management
Fanshawe College of Applied Arts And Technology
01.2020
Post Graduate Diploma - Tourism And Hospitality Management
Fanshawe College of Applied Arts And Technology
Toronto, ON04.2025
Skills
- Attention to Detail
- Excellent People Skills
- Inventory Control
- Product Sales
- Upselling
- Retail Store Operations
- Listening Skills
Availability
- Not available, Not available, Not available, Full Day, Full Day, Full Day, Available after 1pm
- Monday: Not available
- Tuesday: Available after 1pm
- Wednesday: Not available
- Thursday: Not available
- Friday: Full Day
- Saturday: Full Day
- Sunday: Full Day
Languages
English
Full Professional
Certification
Smart Serve Certified
Timeline
Front Desk Ass.
The Oberoi Maidens
07.2022 - 09.2023
Sales Associate
Reliance Smart
04.2021 - 05.2022
Post Graduate Diploma - Tourism And Hospitality Management
Fanshawe College of Applied Arts And Technology
Post Graduate Diploma - Tourism And Hospitality Management
Fanshawe College of Applied Arts And Technology
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