Chandan Rathaur
Ottawa,Canada
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labour law compliance, employee relations and performance management, leave of absence,, and AODA accommodations. Supports clients and effectively balances the role of consultant and mentor with the gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partners.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Ottawa Police Service
05.2023 - 08.2024
- Company Overview: Ottawa Police Service
- Partnering with different sections to achieve the bigger goal under unionized environment
- Guiding and facilitating hiring managers throughout the recruitment process to ensure superior SLA
- Performing end-to-end recruitment, internal movements, position management, competition docs/process, succession planning, onboarding, and orientation broadly while ensuring fairness in all the steps
- Continuously implementing improvements in the processes and maintaining compliance for the future
- Bridging between Finance, Sections, City Ottawa Police Association, and other stakeholders regularly
- Ensuring implementation of collective agreement efficiently and helping members navigate our policies
- End-to-end implementation of the High School Coop Program across OPS sections/directorates
- Ottawa Police Service
Research Assistant
Immigration and Refugee Board of Canada
02.2023 - 05.2023
- Company Overview: irb-cisr.gc.ca
- Assisting my team with cases for Canada visa rejection and US Biometrics
- Irb-cisr.gc.ca
Human Resources Administrator
Ottawa Community Immigrant Service Organization
09.2021 - 02.2023
- Company Overview: https://www.ociso.org
- End-to-end hiring process for all eight programs and functions at OCISO
- Managing compliance as per Labour Laws, ESA, and internal policies
- Providing recommendations to top management for HR-related matters
- Point of contact for ADP issues and all HR-related queries and questions
- Maintaining HRIS systems and databases in collaboration with Finance team
- Https://www.ociso.org
Project Coordinator and Administrative Assistant
Counselling and YOCISO
10.2020 - 08.2021
- Planning and executing efficiently STRONG and HRP projects among newcomer youth
- Overseeing participant recruitment and selection process to fill up the optimum spots
Administrative Assistant
OCISO
05.2019 - 11.2019
- Facilitating needs assessment and referral for the counselling program at OCISO
- Ensure regular coordination with lawyers, staff members, and clients for database management
Volunteer Facilitator
OCISO
11.2018 - 03.2019
- Recruiting volunteers, conducting background checks and assisting in delivering orientation sessions
- Identify suitable matches and conduct introduction sessions with volunteers and clients
Entrepreneur
Frosting Flavours
12.2014 - 01.2018
- Company Overview: https://www.facebook.com/Frosting-Flavours-830954210284283/
- Hired, mentored, trained and supervised unskilled candidates into skilled bakery assistants while using my management skills and on-the-job training method
- Started with a small one-store; eventually increased the team size by six members and two stores
- Liaison with various vendors/government officials and manage social media for generating business
- Https://www.facebook.com/Frosting-Flavours-830954210284283/
Assistant Manager - Human Resources
TATA DOCOMO
04.2009 - 02.2013
- Company Overview: https://www.tatateleservices.com
- Hiring and supervising coop students (MBA students) in HR functions
- Efficiently participated in Organization restructuring due to merger b/n telecom companies (Tata and NTT)
- End-to-end recruitments for all departments from associate to manager levels
- Liaison with senior management to execute procedures and programs within the corporate policies
- Responsible for designing/writing newsletters, communications, and promotional materials
- Facilitated training and orientation program for all new hires in coordination with other functional heads
- Handled probationary reviews, internal transfers, certificates, and departures, including F&F settlements
- Point of Contact for all HR-related enquiries and on various entitlements, benefits, payroll, and policies
- Coordinated and proficiently hired about 120+82 employees in two states as part of the HR team
- Responsible for planning, conducting, and organizing corporate sustainability events for the community
- Successfully executed the new software-based model for all contractual employees (PBPC - 1200
- )
- Https://www.tatateleservices.com
Education
Certificate in Human Resources Management - Human Resources Management
Carleton University
Ottawa, ON02.2025
MBA - Human Resources and Marketing
Indian Institute of Planning And Management
New Delhi, India05.2009
Diploma in Commercial Arts - Commercial Arts
Government Women Polytechnic College
Jaipur, India05.2003
Skills
Policy Implementation
Employee Retention
Employee Relations
Retention Strategies
Strategic Planning
Talent management
Accomplishments
- Have successfully facilitated hiring for 70*+ positions in about one year at the Ottawa Police Service.
• Well-versed with the complete hiring process and have good command over SuccessFactors.
• Point of Contact for all Volunteers programs/placements at OPS
• Implemented ADP Workforce Now for over 125* active employees + contractors at OCISO
• Streamlined many processes and data management at OCISO for various programs.
• Efficiently facilitated hiring/onboarding for over 100* positions in 2022 for all eight programs.
• Retained many employees during their exit interviews at Tata DoCoMo in India.
• Appreciated by the CEO for Incorporating a maximum (20) Sustainability events among all states.
• Earned top ratings in performance appraisal (Goal + Potential PMS) for two consecutive years.
• Saved hiring costs by 97.5% (80/82) by sourcing candidates directly (skipped consultants)..
Certification
- CHRL Designation is in the process.
- Accessibility for Ontarians with Disabilities Act (AODA) Compliance Course
- Diversity, Sensitivity, and Inclusion Training
- Enhancing productivity for Employees working from home
- Performance Management: Setting Goals and Managing Performance
- Managing Conflicts
- Certifies OHS member (completed Part 1 and 2 training with MLTSD)
Professionalassociations
HRPA, Human Resources Practitioner in Ontario
Volunteer Experience
- Refugee613, Management Board member for HR Committee, Ottawa, Ontario, Helping to strategize the policies for the newly registered independent nonprofit helping newcomers via web based digital platform.
- Ottawa Catholic School Board, Parent volunteer, Ottawa, Ontario, Assisting teachers with events or programs at various OCSB schools.
- Ottawa Food Bank, Volunteer, Ottawa, Ontario, Food sorting at their warehouse and volunteering at a food bank community farm.
Languages
English
Full Professional
Additional Information
.
Timeline
Human Resources Business Partner
Ottawa Police Service
05.2023 - 08.2024
Research Assistant
Immigration and Refugee Board of Canada
02.2023 - 05.2023
Human Resources Administrator
Ottawa Community Immigrant Service Organization
09.2021 - 02.2023
Project Coordinator and Administrative Assistant
Counselling and YOCISO
10.2020 - 08.2021
Administrative Assistant
OCISO
05.2019 - 11.2019
Volunteer Facilitator
OCISO
11.2018 - 03.2019
Entrepreneur
Frosting Flavours
12.2014 - 01.2018
Assistant Manager - Human Resources
TATA DOCOMO
04.2009 - 02.2013
Certificate in Human Resources Management - Human Resources Management
Carleton University
MBA - Human Resources and Marketing
Indian Institute of Planning And Management
Diploma in Commercial Arts - Commercial Arts
Government Women Polytechnic College
- CHRL Designation is in the process.
- Accessibility for Ontarians with Disabilities Act (AODA) Compliance Course
- Diversity, Sensitivity, and Inclusion Training
- Enhancing productivity for Employees working from home
- Performance Management: Setting Goals and Managing Performance
- Managing Conflicts
- Certifies OHS member (completed Part 1 and 2 training with MLTSD)
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