Summary
Overview
Work History
Education
Skills
Community Service
AVAILABILITY
Timeline
Generic

Chanchal Raju

Edmonton

Summary

Experienced in front desk operations, customer service, and administrative tasks. Adept at utilizing strong organizational and multitasking abilities to maintain efficient office flow. Possesses knowledge of effective communication and problem-solving techniques to support team objectives and enhance client experiences.

Overview

2026
2026
years of professional experience

Work History

Office Administrator, Customer Service

DYK Post
09.2024 - Current
  • Handled office duties such as appointment scheduling, file organization, phone answering, and general administrative support with efficiency.
  • Demonstrated strong communication and organizational skills, while assisting with document preparation, data entry, and customer service to ensure smooth office operations.
  • Accounting and Mathematical skills as part of the job.
  • Strong typing speed along with accuracy and familiarity in using software tools like Stamps and provided efficient customer service.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.

Receptionist and Front Office Assistant

Revive Rehabilitation Clinic
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated patient records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Helped patients with claiming insurance, reviewed and update each patient records in a timely manner.

Team member

Tim Hortons
12.2021 - 02.2023
  • Experience in Cashier and Customer service – Well handling of cash and billing and helping customers with their orders and familiarity in handling multiple orders.
  • Experience in working as a team for equal collaboration and division of respective tasks.
  • Well equipped with the work in the backend, cleaning, organizing, prepping and closing works with utmost sincerity.

Advanced Mathematics Expert (part-time, Online)

Chegg India
09.2020 - 08.2021
  • Provided solutions to complicated math problems online which are put forward by students.
  • Established regular communication with students and provided necessary clarifications regarding the problems.
  • Up-to-date knowledge tracking.

Education

Cloud Architecture and Administration

Seneca College
08.2023

Cybersecurity and Threat Management Program

Seneca College
08.2022

Electronics and Communication Engineering

KTU University
09.2020

Skills

  • Communication Skills (Multilingual)
  • Effective team collaboration
  • Empathetic listener
  • Money Math Skills
  • Basic programming skills in C, C, and Python
  • Client service excellence
  • Efficient data organization
  • Fundamental skills in network security and device troubleshooting

Community Service

Financial Committee secretary at Church level, Responsible for handling and managing finances and calculations., Sincere collection and management of money.

AVAILABILITY

  • Monday: Anytime Day/ Night
  • Tuesday: Anytime Day/ Night
  • Wednesday: Anytime Day/ Night
  • Thursday: Anytime Day/ Night
  • Friday: Anytime Day/ Night
  • Saturday: Anytime Day/ Night
  • Available to work Full Time and Remote.

Timeline

Office Administrator, Customer Service

DYK Post
09.2024 - Current

Team member

Tim Hortons
12.2021 - 02.2023

Advanced Mathematics Expert (part-time, Online)

Chegg India
09.2020 - 08.2021

Cybersecurity and Threat Management Program

Seneca College

Electronics and Communication Engineering

KTU University

Receptionist and Front Office Assistant

Revive Rehabilitation Clinic

Cloud Architecture and Administration

Seneca College

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Chanchal Raju