Summary
Overview
Work History
Education
Skills
Websites
Additional Qualifications
Languages
Timeline
Generic

Chanchal Chacko

Thunder Bay,Canada

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Assistant Manager

RJM Restaurants LTD (Tim Hortons)
02.2022 - Current
  • Work in fast-paced industry to meet company targets and ensure high standards of guest experience are maintained
  • Experience using different scheduling tools to create and manage employee schedules efficiently
  • Provide leadership and guidance to the team, fostering a positive work environment and promoting teamwork and collaboration
  • Conduct performance evaluations, provide feedback, and address any performance issues or disciplinary matters as needed
  • Monitor financial performance, analyze variances, and take corrective actions as needed to meet financial targets
  • Ensure compliance with cash handling procedures and maintain accurate records of sales transactions and deposits.

Senior Customer Associate

Scotia Bank
09.2022 - 12.2022
  • Open, close, and maintain client accounts in accordance with regulatory requirements and internal policies and procedures
  • Process account transactions, including deposits, withdrawals, transfers, and account updates, accurately and efficiently
  • Build and maintain strong relationships with clients by providing personalized service and addressing their inquiries, concerns, and requests
  • Maintain accurate client records and documentation, including account agreements, investment disclosures, and Know Your Customer (KYC) information
  • Ensure compliance with industry regulations, internal policies, and anti-money laundering (AML) guidelines, and assist with audits and regulatory examinations as needed.

Assistant Finance Manager

Mintora Innovations
09.2020 - 12.2021
  • Prepare and review financial statements, including income statements, balance sheets, and cash flow statements, in accordance with generally accepted accounting principles
  • Develop and oversee the organization's financial planning process, including budgeting, forecasting, and long-term strategic planning
  • Manage and mentor a team of finance professionals, providing guidance, support, and professional development opportunities to foster growth and performance.

Care Coordinator

MHA Allesley Hall Care Home
04.2019 - 08.2020
  • Coordinate various healthcare services and resources to ensure continuity of care for patients
  • This may involve scheduling appointments, arranging transportation, and facilitating communication between different healthcare providers
  • Maintaining accurate and up-to-date records of acre provided, including documenting observations, care plans and any incidents or changes in resident’s conditions
  • Advocate for patients' rights and ensure that they receive high-quality care that meets their needs
  • This may involve helping patients navigate the healthcare system, accessing appropriate services, and addressing barriers to care.

Human Resource Intern

Lunar Rubbers Ltd.
11.2017 - 02.2018
  • Assist with various aspects of the recruitment process, including posting job openings, reviewing resumes, scheduling interviews, and communicating with candidates
  • Provide administrative support to the HR department, including organizing files, maintaining HR databases, updating employee records, and generating reports
  • Assist HR professionals with employee relations tasks such as conducting employee surveys, organizing employee events, and responding to basic inquiries from employees regarding HR policies and procedures.

Education

Human Resource Management -

Confederation College
Thunder Bay, ON

International Business Management -

Confederation College
Thunder Bay, ON

MSc in Fraud Investigation Management with Professional Experience -

Coventry University
Coventry, United Kingdom

Bachelors in Business Administration -

Rajagiri College of Management and Applied Sciences
Kakkanad, India

Skills

  • Microsoft Excel
  • Staff Supervision
  • Staff Training and Development
  • Employee Scheduling
  • Employee Performance Evaluations
  • Team Leadership
  • Decision-Making
  • Multitasking Abilities
  • Time Management
  • Problem-Solving
  • Microsoft Access
  • Google Sheets
  • C
  • SQL
  • Staff Right
  • Team work
  • Interpersonal skills
  • Leadership and decision-making skills
  • Time management
  • Organizational skills
  • Presentation skills
  • Collaboration

Additional Qualifications

  • Chartered Management level 5 (Leadership and Management) Certification, Coventry University, United Kingdom, 07/01/20
  • Level A CPR/AED First Aid Certification, 06/01/23 - 06/01/26
  • Food Handler Certification, 12/01/22 - 12/01/27
  • Reconciliation Education Certification (Four Seasons of Reconciliation), 03/01/22

Languages

English
Full Professional

Timeline

Senior Customer Associate

Scotia Bank
09.2022 - 12.2022

Assistant Manager

RJM Restaurants LTD (Tim Hortons)
02.2022 - Current

Assistant Finance Manager

Mintora Innovations
09.2020 - 12.2021

Care Coordinator

MHA Allesley Hall Care Home
04.2019 - 08.2020

Human Resource Intern

Lunar Rubbers Ltd.
11.2017 - 02.2018

Human Resource Management -

Confederation College

International Business Management -

Confederation College

MSc in Fraud Investigation Management with Professional Experience -

Coventry University

Bachelors in Business Administration -

Rajagiri College of Management and Applied Sciences

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Chanchal Chacko