Chance Strong
Oakland
Summary
Dynamic professional with a proven track record in customer service and logistics at Self Employed Services. Expert in client relations, adept at fostering loyalty and enhancing satisfaction. Demonstrated strong organizational skills and critical thinking. Passionate about continual improvement and delivering exceptional results under tight deadlines.
Overview
5
5
years of professional experience
Work History
Customer Service, Logistics, Dispatch , Marketing
Self Employed Services
Hanford, CA
07.2018 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Business Owner
Bar High Equine Services
Hanford, CA
06.2018 - 06.2023
- Developed and implemented business strategies to enhance operational efficiency and customer satisfaction.
- Built and maintained strong relationships with clients, fostering loyalty and repeat business.
- Oversaw financial management, including budgeting, forecasting, and expense tracking to maintain profitability.
- Conducted market research to identify trends, informing strategic decisions for service offerings expansion.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
Education
GED -
Hanford High
Skills
- Customer service and satisfaction
- Dining customer service
- Excellent customer service
- Retail sales customer service
- Client relations and customer service
- Customer service mindset
- Customer service expertise
- Customer service leadership
Timeline
Customer Service, Logistics, Dispatch , Marketing
Self Employed Services
07.2018 - 06.2023
Business Owner
Bar High Equine Services
06.2018 - 06.2023
GED -
Hanford High