CHANCE PLOUFFE
Ottawa,ON
Summary
Dependable individual successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Prep Cook
El Camino
2023.05 - 2024.05
- Following the prep list created by chefs to plan duties
- Labeling and stocking all ingredients on shelves so they can be organized and easily accessible
- Measuring ingredients and seasonings to be used in cooking
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Server
The Spot
2022.05 - 2022.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor
Score Pizza
2021.09 - 2022.08
- Performed various financial activities, such as cash handling, deposit preparation and payroll
- Ordered inventories of food, equipment, and liquor
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Performed food preparation and serving duties.
Cook-Teacher assistant
La Maison Montessori
2018.09 - 2021.07
- Created nutritious menus and dishes that comply with the public health Day Nursery requirement chart
- Supervised children aged from 18 months to 6 years
- Work with primary teacher to manage the classroom
- Implementing daily lesson plans under supervision of primary teacher
- Ensuring the classroom is safe
- Overseeing students during break times, lunch, and dismissal
- Completed nightly clean of facility.
Education
Completed Coursework Towards High School Diploma -
École Secondaire Catholique Marie
Bachelor Of Science (B.S.) In Kinesiology Candidate -
University Of Ottawa
Ottawa, ON04.2025
Skills
- Customer Service
- Attention to Detail
- Bilingual
- Quick-learning
- Smart Serve
- KFL&A food handling training
- WHMIS training
- First aid and CPR certified
References
References available upon request.
Timeline
Prep Cook
El Camino
2023.05 - 2024.05
Server
The Spot
2022.05 - 2022.08
Supervisor
Score Pizza
2021.09 - 2022.08
Cook-Teacher assistant
La Maison Montessori
2018.09 - 2021.07
Completed Coursework Towards High School Diploma -
École Secondaire Catholique Marie
Bachelor Of Science (B.S.) In Kinesiology Candidate -
University Of Ottawa
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