Chance O'Neal
Big Bear
Summary
Diligent with a background of outdoor labor. Hard working with a great work ethic. Help maintain order and balance in the workplace.
Overview
4
4
years of professional experience
Work History
Snow Maker
Big Bear Mountain Resort
Big Bear Lake, CA
12.2023 - 03.2025
- Performed daily inspection rounds to assess potential hazards or breakdowns within the system, ensuring uninterrupted operations.
- Developed strong working relationships with coworkers across different departments supporting a collaborative work environment.
- Enhanced ski resort safety by producing consistent snow coverage on all trails.
- Streamlined the snowmaking process by maintaining clear communication with mountain operations teams and other departments.
- Operate all forms of snow making equipment
- Assisted in training new team members on proper operation and maintenance procedures for high-quality snow production.
- Improved snow quality by operating and maintaining snowmaking equipment efficiently.
- Managed multiple on-mountain tasks simultaneously while prioritizing deadlines according to resort needs.
- Scraped and dislodged excess ice, frost and frozen products to prevent accumulation.
- Snowmaking equipment maintence
- Find leaking pipes and replace/patch
Parking Attendant
Big Bear Mountain Resort
Big Bear Lake, CA
12.2020 - 09.2023
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Kept parking lot usage orderly by enforcing parking regulations.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Monitored parking space availability to direct customers to open spots quickly.
- Directed patrons to designated parking spaces.
Dollar Tree Associate
Dollar Tree
Big Bear Lake, CA
07.2022 - 10.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
High School Diploma -
Big Bear High School
Big Bear, CA08-2021
Skills
- Work in all outdoor conditions
- Cold weather tolerance
- Team communication
- Training new staff
- System troubleshooting
- Environmental awareness
- Machinery maintenance
- Strong customer service
- Team player attitude
- Reliable and punctual
- Patience and tolerance
- Self-motivated work ethic
- Quick decision making
- Conflict management
- Attention to detail
- Workplace safety
Timeline
Snow Maker
Big Bear Mountain Resort
12.2023 - 03.2025
Dollar Tree Associate
Dollar Tree
07.2022 - 10.2023
Parking Attendant
Big Bear Mountain Resort
12.2020 - 09.2023
High School Diploma -
Big Bear High School