Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chance O'Neal

Big Bear

Summary

Diligent with a background of outdoor labor. Hard working with a great work ethic. Help maintain order and balance in the workplace.

Overview

4
4
years of professional experience

Work History

Snow Maker

Big Bear Mountain Resort
12.2023 - 03.2025
  • Performed daily inspection rounds to assess potential hazards or breakdowns within the system, ensuring uninterrupted operations.
  • Developed strong working relationships with coworkers across different departments supporting a collaborative work environment.
  • Enhanced ski resort safety by producing consistent snow coverage on all trails.
  • Streamlined the snowmaking process by maintaining clear communication with mountain operations teams and other departments.
  • Operate all forms of snow making equipment
  • Assisted in training new team members on proper operation and maintenance procedures for high-quality snow production.
  • Improved snow quality by operating and maintaining snowmaking equipment efficiently.
  • Managed multiple on-mountain tasks simultaneously while prioritizing deadlines according to resort needs.
  • Scraped and dislodged excess ice, frost and frozen products to prevent accumulation.
  • Snowmaking equipment maintence
  • Find leaking pipes and replace/patch

Parking Attendant

Big Bear Mountain Resort
12.2020 - 09.2023
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
  • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
  • Monitored parking space availability to direct customers to open spots quickly.
  • Directed patrons to designated parking spaces.

Dollar Tree Associate

Dollar Tree
07.2022 - 10.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.


Education

High School Diploma -

Big Bear High School
Big Bear, CA
08-2021

Skills

  • Work in all outdoor conditions
  • Cold weather tolerance
  • Team communication
  • Training new staff
  • System troubleshooting
  • Environmental awareness
  • Machinery maintenance
  • Strong customer service
  • Team player attitude
  • Reliable and punctual
  • Patience and tolerance
  • Self-motivated work ethic
  • Quick decision making
  • Conflict management
  • Attention to detail
  • Workplace safety

Timeline

Snow Maker

Big Bear Mountain Resort
12.2023 - 03.2025

Dollar Tree Associate

Dollar Tree
07.2022 - 10.2023

Parking Attendant

Big Bear Mountain Resort
12.2020 - 09.2023

High School Diploma -

Big Bear High School

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Chance O'Neal