Chanah Trepp

Protein for Pets

02.2017 - Current

Gained eight years of invaluable experience in customer service, omnichannel marketing, and financial acumen, as well as three and a half years of management experience.
Increased sales year over year after taking a management position in 2021 after years of stagnant sales under previous management.
Chronologically consolidated store reports to meticulously track cost, profit margin, sales retention, etc. and properly adjust short and long-term KPIs as they are met.
Created a retail strategy to maintain consistent procedure to optimize efficiency and keep progressing towards operational excellence.
Curated a company-wide schedule to keep inventory accurate to eliminate unnecessary spending or losses.
Hired and trained employees at all surrounding locations with a personally curated retail strategy to provide the ultimate customer experience.
Developed floor plans to create optimal flow through the store and seamlessly merchandised and rotated product to appeal to consumers.
Calculated budgets and restocked inventory based off sales data to maximize balance between cost and profit.
Initiated pop-up events and sales tailored to each store's individual customer base to increase interest and visibility on slow-selling items.
Promoted a positive work experience by fostering teamwork, purposeful, open communication, and leading by example in a fast-paced environment, resulting in a significant increase in employee retention.

Summary