Chan lai
Bakersfield
Summary
Dynamic professional with extensive experience in bakery operations and warehouse logistics at Border Group Inc. Proven team player with strong customer service skills, ensuring high-quality standards and adherence to food safety regulations. Recognized for enhancing operational efficiency and fostering positive work environments, while maintaining meticulous attention to detail in all tasks.
Overview
29
29
years of professional experience
Work History
Bakery
Self-employeed
01.2022 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Maintained accurate inventory of baking supplies and ingredients.
Farmer
Self-employeed
09.2019 - 12.2021
- Maintained and repaired various farming equipment.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
- Ensured timely planting and harvesting schedules for maximum productivity and minimal waste.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Maintained accurate records of all farming activities, including expenses, income, yields, and labor hours for tax reporting purposes as well as identifying areas for improvement.
- Monitored weather conditions and adjusted irrigation and crop schedules accordingly.
Warehouse Forklift Operator
Border Group Inc.
07.2001 - 09.2010
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
Assistant Manager
Washington Inventory Service
11.1996 - 02.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
Associate of Arts -
Fresno City College
Fresno, CASkills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Cleanliness standards
- Excellent math skills
Food safety
Kitchen equipment operation
Traditional baked goods
Timeline
Bakery
Self-employeed
01.2022 - Current
Farmer
Self-employeed
09.2019 - 12.2021
Warehouse Forklift Operator
Border Group Inc.
07.2001 - 09.2010
Assistant Manager
Washington Inventory Service
11.1996 - 02.2001
Associate of Arts -
Fresno City College
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