Chamoun Rizkallah
Beirut
Summary
2+ years of customer service experience in retail and food & beverage industries, focusing on upselling, loss prevention, and teamwork.3+ years of experience in safety and security for both civilians and locations, trained in identifying security risks.
Overview
13
13
years of professional experience
Work History
Personal Security Guard
SGBL – SEHNAOUI GROUP
07.2020 - Current
- Secured public locations before agent appearances
- Escorted agent during public events
- Identified suspicious behavior and unauthorized individuals
- Maintained high confidentiality in operations
- Managed long, demanding hours in dangerous situations
Logistics Member
ASMAR MEDICAL
01.2018 - 06.2021
- Handled receiving, storing, and dispatching medical instruments
- Maintained computer data entry and operation reports
- Coordinated equipment repair schedules and services
- Conducted training for new staff
- Performed regular inventory checks to ensure smooth warehouse operation
Sales Associate
RETAIL GROUP
05.2017 - 01.2018
- Assisted customers in selecting products and making purchasing decisions
- Engaged customers to drive sales through suggestive selling
- Managed cash transactions and product displays
- Addressed customer complaints and collaborated with management
- Worked effectively in a team environment
Customer Service
CASPER & GAMBINIS
01.2015 - 01.2017
- Handled customer complaints and feedback
- Followed communication protocols and service guidelines
- Demonstrated knowledge of products and services
- Actively listened to and addressed customer needs
- Built customer loyalty through positive interactions
Soldier
LEBANESE ARMY
01.2012 - 01.2015
- Participated in military operations and tasks
- Maintained personal fitness, discipline, and skill
- Attended courses to enhance motivation, bravery, and self-esteem
Education
Certificate - Brevet
MCS, Ain-Remmeneh
Skills
- Excellent communication and interpersonal skills
- Self-motivated with high energy
- Quick learner and problem solver
- Capable of working under pressure
- Strong stress and time management abilities
- Microsoft Office: Word, Excel, PowerPoint, Outlook
- Web surfing
Languages
English: Fluent in reading, writing, and speaking
Professional Working
Arabic: Native
Full Professional
Arabic
Native or Bilingual
English
Full Professional
Hobbies and Interests
Camping, Watching movies
Timeline
Personal Security Guard
SGBL – SEHNAOUI GROUP
07.2020 - Current
Logistics Member
ASMAR MEDICAL
01.2018 - 06.2021
Sales Associate
RETAIL GROUP
05.2017 - 01.2018
Customer Service
CASPER & GAMBINIS
01.2015 - 01.2017
Soldier
LEBANESE ARMY
01.2012 - 01.2015
Certificate - Brevet
MCS, Ain-Remmeneh
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