Chamly Perera
Canoga Park
Summary
Dynamic customer service professional with a proven track record at Subway, enhancing customer satisfaction through effective problem-solving and upselling techniques. Skilled in cash register operation and communication, I foster positive relationships and contribute to team sales goals, ensuring a welcoming atmosphere and maintaining high standards of service.
Overview
8
8
years of professional experience
Work History
Cashier, Coustamer Representative,
Subway
09.2019 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Provided valuable input resulting in new opportunities for growth and development.
- Contributed to team sales goals by upselling products and services to customers.
- Collaborated with team members to achieve monthly sales targets.
Cashier
Chevron
05.2017 - 09.2019
Education
History -
De Mazenod College
Kandana 04.2004
Skills
- Cash register operation
- Payment processing
- Point of sale systems
- Customer service
- Inventory management
- Product knowledge
- Team collaboration
- Upselling techniques
- Time management
- Sales techniques
- Communication skills
- Customer relations
- Problem solving
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Cash handling and management
- Order taking
- Cash register systems
- Cash handling expertise
- Product restocking
- Cash drawer balancing
- Staff training
- Order packaging
- Loyalty program promotion
- Spirit, wine, and beer expertise
- Empathy and patience
- Clear communication
- Credit card processing
- Basic math
Timeline
Cashier, Coustamer Representative,
Subway
09.2019 - Current
Cashier
Chevron
05.2017 - 09.2019
History -
De Mazenod College
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