

Experienced customer service and call center professional with over 3 years of experience delivering exceptional service and support. Skilled in cash handling, maintaining clean and organized work environments, and driving sales through a confident, positive approach. Proven ability to perform well under pressure and respond quickly to customer needs with professionalism and efficiency.
Efficiently operated cash registers and optical price scanners to ensure accurate and timely transactions.
Monitored and reconciled total payments with daily sales reports to maintain financial accuracy.
Resolved customer inquiries and disputes with professionalism, patience, and a focus on satisfaction.
Applied strong product knowledge and understanding of target customers to enhance sales performance and service quality.
Handled daily customer interactions by providing detailed, personalized, and friendly service to ensure customer satisfaction and retention.
Memorized all company products and services to respond to customer inquiries quickly and accurately, effectively supporting upselling opportunities.
Collected and entered customer data — including names, addresses, contact details, and payment information — accurately into customer service systems.
Reference can be provided on request.